Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Childcare Assistant
McKinney Montessori Academy
513 N Central Expressway McKinney TX 75070
07.2023 - Current
Supervised free play and other activities to keep children safe.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Helped with creation of age-appropriate activities to keep children positively engaged.
Established positive relationships with parent to collaboratively promote child's wellbeing.
Customer Care Specialist
Lowe's
Remote
12.2022 - 05.2023
Processed various transactions with accuracy and according to company standards and legal requirements.
Assisted customers with navigating systems, completing transactions and opening or closing accounts.
Strengthened customer relationships by upholding strict standards and delivering fast, friendly customer service.
Educated customers about available services, products and resources.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Certification - Biotechnology
Collin County Community College District
Plano, TX
Associate Of Business Administration - Administrative Assistance And Secretarial Science
Job Corps
Tuscaloosa, AL
07.2016
Skills
Product or Service Support
Payment Processing
Quality Assurance
Customer Service
Appointment Scheduling
Data Entry
Inbound Customer Service
Customer Relations
Documentation and Reporting
Timeline
Childcare Assistant
McKinney Montessori Academy
07.2023 - Current
Customer Care Specialist
Lowe's
12.2022 - 05.2023
Certification - Biotechnology
Collin County Community College District
Associate Of Business Administration - Administrative Assistance And Secretarial Science