Sarah Brown
Tampa,FL
Summary
Proven server/host at Chedders Scratch Kitchen, adept in hospitality service expertise and exceptional customer service. Enhanced guest experiences by leveraging strong multitasking abilities and memory retention, ensuring high-quality service. Fostered loyal customer base through personalized engagement and efficient, safe food handling. Achieved seamless high-volume dining operations by collaborating effectively with team members. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server/host
Chedders Scratch Kitchen
09.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Server/host
Olive Garden
09.2021 - 09.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Refilled bottomless soup, salad, breadsticks, and dipping sauces
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Associate of Arts - Psychology
Saint Petersburg College
Saint Petersburg, FL05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Sales expertise
- Service prioritization
- Food safety understanding
- Supply Restocking
- Quality Control
- Food safety practices
Languages
Spanish
Professional Working
Timeline
Server/host
Chedders Scratch Kitchen
09.2022 - 08.2024
Server/host
Olive Garden
09.2021 - 09.2022
Associate of Arts - Psychology
Saint Petersburg College
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