Sarah Buffalo
Enid,OK
Summary
Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.
Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic.
Overview
36
36
years of professional experience
Work History
Debit Card Coordinator
NBC Oklahoma
Enid, OK
04.2022 - Current
- Issues new debit cards for customers
- Files all unauthorized card disputes
- Manages all card fraud cases to completion
- Answers customers questions on issues involving their debit card.
- Adds travel notes and raises temporary limit raises for customers as needed.
Personal Banker
NBC Oklahoma
Enid, OK
10.2017 - 04.2022
- Recognized opportunities for cross-selling additional banking products or services.
- Promoted additional bank services through personal contact with customers.
- Open new accounts
- Help customers with any issues with their accounts or online banking.
Teller Supervisor
Central National Bank
Enid, OK
04.2015 - 10.2017
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Coordinated with other bank departments to streamline customer transactions and improve service delivery.
- Manage tellers
- Train new tellers
Personal Banker
Central National Bank
Enid, OK
04.2012 - 04.2015
- Recognized opportunities for cross-selling additional banking products or services.
- Promoted additional bank services through personal contact with customers.
- Open new accounts
- Help customers with any issues with their accounts or online banking.
Teller
Central National Bank
Enid, OK
06.2011 - 04.2012
- Delivered exceptional service to customers in person or over telephone.
- Processed wire transfers for customers both domestically and internationally.
- Resolved problems or discrepancies concerning customers' accounts.
- Make deposits and withdrawals for customers.
Homemaker
None Of The Above
12.1999 - 06.2011
- Raised my children
Hairstylist
Changes Hair Group
Enid, OK
06.1994 - 12.1999
- Managed cash register transactions during checkout process.
- Color, perm, cut and style customers hair
- Manicures and artificial nails
Hairstylist
Regis Hairstylists
Enid, OK
09.1989 - 06.1994
- Managed cash register transactions during checkout process.
- Color, perm, cut and style customers hair.
- Manicures and artificial nails
Education
Cosmetology -
Enid Beauty College
Enid, OK09-1989
High School Diploma -
Enid High School
Enid, OK05-1988
Skills
- Debit card processing
- Fraud investigation
- Customer account management
- Dispute resolution
- Open and manage checking and savings accounts
Timeline
Debit Card Coordinator
NBC Oklahoma
04.2022 - Current
Personal Banker
NBC Oklahoma
10.2017 - 04.2022
Teller Supervisor
Central National Bank
04.2015 - 10.2017
Personal Banker
Central National Bank
04.2012 - 04.2015
Teller
Central National Bank
06.2011 - 04.2012
Homemaker
None Of The Above
12.1999 - 06.2011
Hairstylist
Changes Hair Group
06.1994 - 12.1999
Hairstylist
Regis Hairstylists
09.1989 - 06.1994
Cosmetology -
Enid Beauty College
High School Diploma -
Enid High School