Sarah Burgess
Mount Juliet,TN
Summary
Motivated team player with strong organization skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and dependability.
Overview
7
7
years of professional experience
Work History
Team Member
MJ Smokes Vape N Glass
Mount Juliet, TN
08.2025 - Current
- Assisted customers in selecting products, providing knowledgeable recommendations.
- Maintained cleanliness and organization of sales floor and product displays.
- Processed transactions accurately using POS system to ensure efficient sales operations.
- Handled inventory management, including stocking shelves and tracking product availability.
Patient Care Specialist
Fast Pace Urgent Care
Mount Juliet, TN
05.2024 - 08.2025
- Assisted patients with registration and intake processes, ensuring accurate information collection.
- Coordinated communication between healthcare providers and patients to enhance service delivery.
- Optimized scheduling for patient appointments and procedures, minimizing wait times and improving service efficiency.
Front Desk Receptionist
Summit Primary Care
Hermitage, TN
02.2023 - 04.2024
- Greeted and assisted patients, ensuring a welcoming atmosphere and efficient check-in process.
- Managed multi-line phone system, efficiently directing calls to appropriate staff members.
- Scheduled appointments and coordinated patient flow to optimize clinic operations.
- Processed insurance verification and collected payments to streamline billing procedures.
Cashier Team Lead
Academy Sports and Outdoors
Mount Juliet, TN
02.2022 - 02.2023
- Supervised daily cash handling processes to ensure accuracy and compliance with policies.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Sales Lead Manager
Aeropostale
Lebanon, TN
10.2021 - 02.2022
- Monitored daily operations to ensure adherence to company policies and standards.
- Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Associate
HomeGoods
Mount Juliet, TN
06.2020 - 08.2021
- Organized merchandise displays according to visual standards, increasing product visibility and appeal.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Team Member
Dairy Queen Grill & Chill
Mount Juliet, TN
04.2019 - 06.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Mount Juliet High School
Mount Juliet, TN05.2021
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Money handling
- Leadership qualities
- Time management
- Multitasking
- Reliable and punctual
Timeline
Team Member
MJ Smokes Vape N Glass
08.2025 - Current
Patient Care Specialist
Fast Pace Urgent Care
05.2024 - 08.2025
Front Desk Receptionist
Summit Primary Care
02.2023 - 04.2024
Cashier Team Lead
Academy Sports and Outdoors
02.2022 - 02.2023
Sales Lead Manager
Aeropostale
10.2021 - 02.2022
Sales Associate
HomeGoods
06.2020 - 08.2021
Team Member
Dairy Queen Grill & Chill
04.2019 - 06.2021
High School Diploma -
Mount Juliet High School