Summary
Work History
Education
Skills
Timeline
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Sarah Burnett

Casselberry,FL

Summary

Dependable and effective CSR. Can handle stressful situations with low escalation and high customer satisfaction. Excellent communication skills allowing for skilled upselling and customer reassurance.

Work History

Line Cook

Chipotle
08.2023 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated various hot & cold kitchen equipment.
  • Maintained well-stocked stations with supplies for maximum productivity.


CSR

Pizza Hut
03.2023 - Current
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Self processed customer service orders to increase customer satisfaction.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

High School Diploma -

Winter Springs High School
Winter Springs, FL
05.2025

Skills

  • Washing and Storing Dishes
  • Cooking Method Accuracy
  • Cleaning and Organization
  • Suggestive Selling
  • Restocking (beverages, hot/cold foods, stationary items, etc)
  • Multi-Line Phone Talent

Timeline

Line Cook

Chipotle
08.2023 - Current

CSR

Pizza Hut
03.2023 - Current

High School Diploma -

Winter Springs High School
Sarah Burnett