Sarah Burnett
Jonesboro,AR
Summary
Detail-oriented Office Coordinator with extensive experience in administrative support, file management, invoicing, and payroll processing. Proven ability to enhance office efficiency and foster a collaborative team environment. Committed to leveraging skills in office management and bookkeeping to contribute to organizational success and growth.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Victim Witness Coordinator- Financial
Craighead County Prosector's Office
Jonesboro, USA
05.2023 - Current
- Supervising and training all victim/witness coordinators
- Inputting of victim and witness information into case management.
- Managed physical files and updated case management records to ensure accurate documentation and accessibility.
- Contact with victims by letter/phone from case opening to closing about various matters including case updates, court dates, etc.
- Initial letter, continuance letters, and/or pleading letter to victim advising of court dates, VINE system, and to verify if any restitution due them.
- Efiling and drafting court documents
- Scheduling meetings with /witnesses for court and/or trial preparation.
- Issue and serve subpoenas for victims and witnesses in a trial.
- Work closely with law enforcement and other agencies to ensure the case file has everything provided.
- Assisted in trial preparations by coordinating mock trials, developing PowerPoint presentations for crime scene photos, and compiling victim impact statements.
- Assist Prosecutor in the trial and assist with victim services after the trial.
- Provide information on victim service such as: The Arkansas Crime Reparations Board, Crimes Against Children Advocacy Center and/or the Family Crisis Center.
- Emotionally support victims and be their advocate for their rights in court and making sure they understand the court process.
- As for the Financial portion I maintain four accounts: Trust Account, Special Holdings Account, Restitution Account, and Fees Account.
- The Trust Account is money that would be for vendors, merchants and PA fee that are maintained in the Hot Check Program. The Hot Check Program was closed in March 2021 and no new checks are accepted, but the Craighead County Sheriff Department is still collecting monies from Defendants that were in the program and I would be in charge of finding checks that I could pay off based on how much money is collected from the Defendant. This account is maintained through the Hot Check Program and QuickBooks.
- The Restitution Account is for money that would go to the victims. This account is maintained through QuickBooks.
- The Fees Account is money that the Prosecutor's Office is able to collect from Defendants in cases such as: Hot Check and/or Forgery and are able to use the fees for the office. This Account is maintained through Excel and a checkbook.
- Accept/receipt/enter restitution payments and pay out to victims.
- Accept/receipt hot check payments and pay out to the vendor/merchant/ and/or prosecutor fee.
- Process and maintain reports for state auditor.
- Create an audit/bookkeeping records for the Trust and Restitution Account in QuickBooks.
- Assisted in developing policies and manuals for the Victim/Witness Coordinator-Financial position to improve operational procedures.
Victim/Witness Coordinator
Craighead County Prosecutor's Office
Jonesboro, USA
03.2019 - 05.2023
- Communicated with victims via letter and phone throughout case lifecycle to provide updates and essential information about court dates.
- Provided emotional support and advocated for victims' rights in court, ensuring clarity on the court process.
- Coordinated witness meetings to ensure effective trial preparation.
- Help with all trial preparations including: mock trials, PowerPoint for crime scene photos, victim impact, and/or definitions.
- Assist Prosecutor in the trial and assist with victim services after the trial.
- Inputting of victim and witness information into case management.
- Maintained physical files and updated case management records.
- Issue and serve subpoenas for victims and witnesses in a trial.
- Work closely with law enforcement and other agencies to ensure the case file has everything provided.
- Provide information on victim service such as: The Arkansas Crime Reparations Board, Crimes Against Children Advocacy Center and/or the Family Crisis Center.
- Initial letter, continuance letters, and/or pleading letter to victim advising of court dates, VINE system, and to verify if any restitution due them.
- Trained and mentored fellow Victim/Witness Coordinators to enhance team effectiveness and support for victims.
- Second in command to assign cases to Victim/Witness Coordinators.
- Assist with other coordinators' cases when during trials either with entering in cases and/or assisting with the trial.
Discovery Coordinator
Craighead Country Prosecutor's Office
Jonesboro, USA
01.2017 - 03.2019
- Provided organized discovery materials to defense attorney, ensuring efficient access to case information.
- Developed engaging PowerPoint presentations for trial proceedings, enhancing case presentation.
- Coordinated case files for active prosecutions and legal proceedings.
- Managed schedules and appointments for attorneys and court appearances.
Full Time Assistant Manager
Maurices
Jonesboro, USA
10.2016 - 02.2017
- I was the Full Time Assistant Manager at Maurices.
- Achieved daily sales goals, managed bank deposits, opened and closed registers, and delivered customer service.
- Executed sale changes, coordinated floor sets, and resolved customer issues to enhance store operations.
- Served as sole staff member during morning shift from 10-1, ensuring smooth operations and customer service.
- Focused on customer needs to enhance service quality
- Participated in hiring process for part-time associates, contributing to team building and staff development.
- Provided expert product information to assist customers
RESIDENTIAL CARE ASSISTANT
JONESBORO HUMAN DEVELOPMENT CENTER
Jonesboro, USA
07.2016 - 10.2016
- I was a residential care assistant at the Jonesboro Human Development Center.
- I assisted with residents of dual diagnosis of mental and intellectual disability and behavioral disorders.
- Most importantly, I assisted with keeping the residents in active participation.
- In my job I assisted with meal time serving and feeding the residents.
- I assisted with showers and cleaning the residents.
- We also had to do documentation with mark cards and behavior reports.
- We also kept a log book of everything that happens in our shift.
- The center strives to provide a safe, family style environment where differences and diversity are sources of strength and inspiration.
Education
Bachelor's - Criminology and Sociology
Arkansas State University
01-2016
High School Diploma -
Jonesboro High School
Jonesboro, AR05-2012
Skills
- Case Management
- Victim support
- Survivor support
- Trauma-informed care
- Crisis communication
- Case coordination
- Customer management
- Administrative experience
- Management
- Team leadership
- Team development
- Leadership
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- QuickBooks
- Data entry
- Accurate data entry
- Attention to detail
- Bookkeeping
- Accounts Receivable
- Organizational skills
- Time management
- Multi-tasking proficiency
- Problem-solving skills
- Results-oriented
- Communication skills
- Listening
- Feedback delivery
- Conflict resolution
- Build Positive Relationships
- Community partnership
- Office experience
- Writing skills
- Prioritization of tasks
- Computer operation
- Computer skills
- Administrative experience
- Team leadership
- Case organization
Certification
Certified Notary Public
Additional Information - Relevant Skills
- Computer skills
- QuickBooks
- Microsoft Excel- Graphs, charts, computing data etc.
- Microsoft Word
- Microsoft PowerPoint
- Average 66 Words per Minute (WPM)
- Comprehensive skills
- Interpret and evaluate events, dialogue, ideas and information.
- Adjust current knowledge to include new ideas or look at those ideas in a different way.
- Read 'between the lines' to understand underlying meanings.
- Ability to multi-task and comprehend large amounts of data
- Leadership skills
- Solve Problems and Analyze Issues
- Drive for Results
- Inspire and Motivate Others
- Build Positive Relationships
- Develop Others and Work as a Team
- Communication skills
- Listening
- Reflect Positive Body Language
- Confidence
- Clarity and Concision
- Open-Minded
- Respectful
- Ability to relay positive and constructive feedback
- Nonviolent Crisis Intervention Training
- Experience working with Domestic Violence and Sexual Assault victims
Timeline
Victim Witness Coordinator- Financial
Craighead County Prosector's Office
05.2023 - Current
Victim/Witness Coordinator
Craighead County Prosecutor's Office
03.2019 - 05.2023
Discovery Coordinator
Craighead Country Prosecutor's Office
01.2017 - 03.2019
Full Time Assistant Manager
Maurices
10.2016 - 02.2017
RESIDENTIAL CARE ASSISTANT
JONESBORO HUMAN DEVELOPMENT CENTER
07.2016 - 10.2016
Bachelor's - Criminology and Sociology
Arkansas State University
High School Diploma -
Jonesboro High School