Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Cassell

Titusville,FL

Summary

As a Senior Shipping Manager with seven years of experience in manufacturing and shipping, coupled with five years of team management expertise, my role encompasses a broad spectrum of responsibilities. These include assigning daily workloads, monitoring team performance to ensure daily output targets are met, maintaining stringent quality standards, and swiftly resolving any non-conformities. Moreover, I am deeply committed to upholding company safety regulations and adhering to the ISO 9001:2015 quality system.

My involvement extends beyond routine shipping tasks; I actively collaborate with project management teams during the development of new products and packaging solutions. This proactive engagement ensures a seamless transition from production to shipping, optimizing efficiency and minimizing delays.

Furthermore, my role involves constant interaction with various departments to facilitate the allocation of products, including handling warranty claims and managing webstore inventory. I am also proficient in addressing production assembly issues, leveraging my problem-solving skills to swiftly resolve any challenges that may arise.

In essence, my extensive experience, coupled with my ability to manage teams and collaborate across departments, allows me to play a pivotal role in ensuring the smooth and efficient flow of products through the manufacturing and shipping processes.

Overview

8
8
years of professional experience

Work History

Senior Shipping Manager

Diamondback Firearms
08.2016 - Current
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, and USPS shipping companies.
  • Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
  • Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
  • Lead team of 7 employees packaging, palletizing and shipping 500 serialized units per day.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Determined most cost-effective procedures and routes for shipments.
  • Conducted training programs with employees to promote familiarity with company products and applications.
  • Ensured accurate record-keeping through diligent maintenance of shipment logs and databases.
  • Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
  • Managed budget allocation for shipping expenses, consistently staying within established financial targets.
  • Optimized warehouse layout for increased productivity, resulting in faster order fulfillment times.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Education

High School Diploma -

Indian River Academy
Cocoa, FL
08.2004

Skills

  • Team Leadership
  • Verbal and written communication
  • Interactive communication skills
  • Warehouse Operations
  • Microsoft Excel
  • Skilled in SAP, Asana, Bound Book
  • Shipping coordination
  • Critical Thinking

Timeline

Senior Shipping Manager

Diamondback Firearms
08.2016 - Current

High School Diploma -

Indian River Academy
Sarah Cassell