Sarah Cassidy
Westland ,MI
Summary
Highly motivated individual with a strong passion for team leadership and achieving success. Demonstrates exceptional communication and organizational skills, enabling effective collaboration and seamless coordination. Proven track record in managing daily operations and consistently delivering high levels of customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Lead Manager
Speedway
Enon, OH
07.2016 - Current
- Analyzed sales trends to identify opportunities for growth and implemented strategies to capitalize on them.
- Managed staffing levels to ensure optimal coverage during peak periods without sacrificing efficiency or quality of service.
- Balanced financial objectives with operational needs by developing comprehensive budgets that aligned with business goals.
- Implemented effective inventory management practices, reducing store shrinkage and improving stock availability.
- Enhanced customer satisfaction by addressing and resolving complaints swiftly and professionally.
- Increased average transaction value through strategic product placement and upselling techniques.
Property Manager
Public Storage
Canton, MI
07.2021 - 07.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Education
Diploma -
Huron High School
New Boston, MISkills
- Store operations
- Recruitment and hiring
- Policy Enforcement
- Employee Scheduling
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Friendly and Positive
- Store Merchandising
- Team Leadership
- Team motivation
- Team leadership and coaching
- Cash Management
- Employee Training
- Outstanding communication skills
Accomplishments
- WPS Office: Complete office suite with PDF editor
- Here's the link to the file: https://us.docworkspace.com/d/cIEiF35QKt5GrtQY?sa=S4&st=0
- Get WPS Office for Mac&PC: https://www.wps.com/d/?from=ios
Certification
Health & life coaching certificates
Timeline
Property Manager
Public Storage
07.2021 - 07.2022
Store Lead Manager
Speedway
07.2016 - Current
Diploma -
Huron High School