Sarah Cathey
Peoria
Summary
Friendly and reliable professional with over 4 years of experience in fast-paced healthcare settings and previous food service experience at McDonald’s. Skilled in providing excellent customer service, working under pressure, and maintaining a clean and organized environment. Strong communication and multitasking abilities, with a focus on creating a positive guest experience. Eager to bring a service-oriented attitude and team spirit to a dynamic restaurant environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
OSF St. Francis Medical Center
07.2023 - Current
- Assisted patients with daily living activities and personal care needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Maintained cleanliness and organization of patient environments.
Certified Nursing Assistant
Arc at Chillicothe
03.2023 - 09.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Built rapport with patients and families, providing emotional support during difficult times.
Activities Assistant
Arc at Chillicothe
08.2021 - 03.2023
- Assisted in planning and executing engaging activities for residents.
- Coordinated schedules and logistics for weekly events and programs.
- Facilitated communication between staff, residents, and families to enhance participation.
Crew Member
McDonald's
02.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated kitchen equipment efficiently, maintaining food quality and safety standards.
- Collaborated with team members to streamline order processing and improve service speed.
- Trained new crew members on best practices for operations and customer interaction.
- Implemented cleanliness protocols, enhancing hygiene standards throughout the restaurant.
Education
Bachelor of Science in Nursing - Nursing
Saint Francis Medical Center College of Nursing
Peoria, IL05-2027
Nursing
Illinois Central College
East Peoria, IL05-2025
High School Diploma -
Illinois Valley Central High School
Chillicothe, IL05-2023
Skills
- Compassionate caregiver
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Certification
- CNA - Certified Nurse Assistant
- PCT - Patient Care Technician
Timeline
Certified Nursing Assistant
OSF St. Francis Medical Center
07.2023 - Current
Certified Nursing Assistant
Arc at Chillicothe
03.2023 - 09.2023
Activities Assistant
Arc at Chillicothe
08.2021 - 03.2023
Crew Member
McDonald's
02.2021 - 08.2021
Bachelor of Science in Nursing - Nursing
Saint Francis Medical Center College of Nursing
Nursing
Illinois Central College
High School Diploma -
Illinois Valley Central High School
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