Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SARAH CETTO

Memphis,USA

Summary

Client-focused professional with a background in collections, investor relations, and cosmetology. Known for building strong relationships, solving problems efficiently, and delivering outstanding service. Experienced in managing accounts, communicating with investors, and supporting operational teams in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Investor Relations Representative

REI Nation
Memphis, TN
08.2024 - Current
  • Act as primary liaison for investor clients, providing updates, resolving concerns, and ensuring client satisfaction.
  • Coordinate with internal departments to maintain accurate records and deliver timely information.
  • Strengthen investor relationships through consistent, transparent communication.

Collections Administrator

REI Nation
Memphis, TN
06.2024 - 08.2024
  • Managed tenant accounts and conducted outreach to resolve outstanding balances.
  • Maintained detailed records of payment arrangements and account status.
  • Coordinated legal action on delinquent accounts, including preparing documentation and appearing in court on behalf of the company.
  • Supported compliance and internal reporting through accurate documentation.

Cosmetologist

New Cut
Olive Branch, MS
07.2017 - 04.2024
  • Deliver customized hair care services and build loyal client relationships.
  • Maintain a clean, welcoming salon environment and assist with front desk tasks.
  • Recommend products tailored to client needs and stay current on trends.

Beauty Advisor

Ulta
Birmingham, AL
08.2016 - 12.2016
  • Provided expert advice on beauty and skincare products.
  • Demonstrated application techniques and met sales goals through upselling.
  • Maintained merchandise displays and supported store operations.

Restaurant Manager

Saxon's Drive In
Houston, MS
05.2009 - 07.2014
  • Oversaw daily operations, trained staff, and ensured customer satisfaction.
  • Managed payroll, inventory, and vendor relationships.
  • Maintained compliance with food safety and health standards.

Education

Cosmetology Certificate -

Vaughn's Beauty College
Aberdeen, MS
03.2016

Associate of Arts -

East Mississippi Community College
Scooba, MS
03.2013

Skills

  • Investor Support & Communication
  • Collections & Account Resolution
  • Customer Service & Retention
  • Appointment Scheduling
  • Payment Processing
  • CRM & Admin Tools
  • Hair Styling & Color
  • Upselling & Product Knowledge
  • Clean, Professional Presentation
  • Social Media Promotion

References

References available upon request.

Timeline

Investor Relations Representative

REI Nation
08.2024 - Current

Collections Administrator

REI Nation
06.2024 - 08.2024

Cosmetologist

New Cut
07.2017 - 04.2024

Beauty Advisor

Ulta
08.2016 - 12.2016

Restaurant Manager

Saxon's Drive In
05.2009 - 07.2014

Cosmetology Certificate -

Vaughn's Beauty College

Associate of Arts -

East Mississippi Community College

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