Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Senior Sales Account Manager
D+H Medical Supply, Co.
02.2021 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Established and cultivated solid business relationships with new or existing customers.
Built relationships with customers and community to establish long-term business growth.
Inside Sales Account Manager
Pcg Medical
12.2019 - 12.2020
Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
Prospected new leads with high level of outbound calls to both cold and warm contacts.
Managed book of business with over 56 regular customers across multiple product lines.
Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities.
Maintained current knowledge of product lines by attending regular technical and sales training sessions.
Worked closely with other departments to promote products and marketing campaigns.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Inside Sales Representative
Trinity Laboratories
03.2016 - 02.2020
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Set up new accounts, established customer credit and set up payment methods.
Prepared and submitted reports to keep management informed of sales activities and progress.
Quoted prices, credit terms and other bid specifications.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
General Manager of systems, Applications and Technical Support Department at The Egyptian Authority for Unified Procurement, Medical Supply and the Management of medical technology "UPA"General Manager of systems, Applications and Technical Support Department at The Egyptian Authority for Unified Procurement, Medical Supply and the Management of medical technology "UPA"