Sarah Clements
Lake City
Summary
Dynamic and detail-oriented licensed esthetician with extensive experience at Smooth As Skin Esthetics. Expert in advanced facial treatments and client education, consistently achieving high customer satisfaction. Skilled in skin analysis and treatment customization, fostering strong client relationships while ensuring compliance with sanitation standards. Passionate about delivering transformative skincare solutions.
Skilled esthetician known for high productivity and efficient task completion. Possess specialized skills in facial treatments, chemical peels, and skin analysis. Excel in communication, time management, and client satisfaction, ensuring optimal service delivery in every interaction.
Overview
5
5
years of professional experience
Work History
Esthetician
SMOOTH ASs SKIN ESTHETICS
Fernandina Bch
09.2020 - Current
- Set up patient rooms and sterilized equipment.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Maintained cleanliness of treatment room and equipment between appointments.
- Recommended home care regimen for desired results.
- Maintained up-to-date knowledge of latest trends in esthetics industry through research.
- Meticulously maintained spa appearance and cleanliness.
- Applied lotions, creams and tonics directly to client skin and advised on at-home use.
- Developed a thorough understanding of available services by participating in training sessions.
- Completed procedures to remove pore blockages and unsightly blackheads.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Learned new techniques and complete chemical peel processes.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Designed customized facial and body treatments meeting individual client needs.
- Inspected client's skin to determine best courses of treatment.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Eliminated or reduced appearance of fine lines and spots with appropriate products.
- Built positive client relationships and guided clients through treatments.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Greeted clients upon arrival to spa and provided information about services offered.
- Assisted in the development of customized skin care regimens for clients.
- Ensured compliance with state regulations related to sanitation and health standards.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Kept detailed records of client visits, treatments performed, and product purchases.
- Assisted in marketing efforts by providing input on promotional materials and events.
- Educated clients on proper skin care techniques according to individual needs.
- Educated clients on skin care procedures and products.
- Assessed client needs and recommended skin care and anti-aging products.
- Provided excellent customer service and skincare treatments to clients.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Used magnifying lamps or visors to evaluate and examine client skin condition and appearance.
- Attended continuing education courses related to esthetics industry advancements.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Recommended additional treatments or products based on individual customer needs.
- Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Cosmology
Buzz On Beauty
Fernandina Bch 08-2022
Facials Specialist - Cosmology
Florida State College
Jacksonville, FL04-2020
Skills
- Skin analysis
- Facial treatments
- Product recommendations
- Client consultations
- Sanitation compliance
- Record keeping
- Customer service
- Time management
- Sales promotion
- Trend awareness
- Client education
- Treatment customization
- Wrinkle treatment
- Microdermabrasion treatments
- Multitasking and organization
- Wellness and relaxation techniques
- [State] licensed esthetician
- Esthetics
- Extractions and pore cleansing
- Relationship building and management
- Advanced facials specialist
- Dermaplaning proficiency
- Skincare services
- Radiofrequency skin tightening
- Manual lymphatic drainage
- Professional demeanor
- Client needs assessment
- Sensitive skin care
- Anti-aging treatments
- Moisturizing techniques
- Skin tightening techniques
- Facial massage techniques
- Chemical peel proficiency
- Acne treatment specialization
Timeline
Esthetician
SMOOTH ASs SKIN ESTHETICS
09.2020 - Current
Cosmology
Buzz On Beauty
Facials Specialist - Cosmology
Florida State College