Sarah Cole
Portland,OR
Summary
Dedicated professional with experience in customer education and regulatory compliance. Guides customers in product selection and enhances experiences through tailored recommendations. Committed to maintaining accurate inventory levels and ensuring compliance with state regulations.
Motivated individual with strong communication and problem-solving strengths. Demonstrates reliability and initiative in various tasks, eager to learn and adapt in new environments. Aims to contribute positively to team goals and overall success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bud Tender
Arcanna
Portland, OR
09.2024 - 01.2026
- Guided customers in understanding product choices and the impact of various strains on their experience.
- Supported operational efficiency by maintaining accurate inventory levels and organizing stock effectively.
- Processed transactions efficiently using point-of-sale systems.
- Ensured compliance with state regulations regarding cannabis sales.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Managed efficient cash register operations.
Bud Tender
Rose Budz PDX
Portland, OR
01.2024 - 08.2024
- Educated customers on product selection and effects of various strains.
- Assisted in maintaining inventory levels and managing stock organization.
- Provided personalized recommendations based on customer preferences and needs.
- Maintained a clean and welcoming environment for customers.
- Checked guests' photo identification for validity and age requirements.
- Weighed, prepared and packaged different types of products.
Lead Budtender
Alternative Remedies
Portland, OR
06.2023 - 12.2023
- Supervised daily operations and ensured compliance with state regulations and safety protocols.
- Trained and mentored new budtenders on product knowledge and customer service best practices.
- Developed inventory management procedures to streamline stock replenishment processes.
- Enhanced customer experience by providing tailored product recommendations based on individual needs.
- Resolved customer inquiries and concerns, ensuring satisfaction through effective communication techniques.
- Maintained a clean and organized dispensary environment in accordance with health standards and regulations.
- Developed strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
- Assisted in inventory management, ensuring accurate tracking and timely replenishment of stock.
- Increased daily sales through upselling techniques and effective communication of product benefits.
- Implemented efficient cash handling procedures, maintaining accurate financial records and minimizing discrepancies.
Education
Shasta College
Redding, CASkills
- Product merchandising
- Experienced in cloning, growing and harvesting Flower
- Customer education
- Discussing cannabis
- Regulatory compliance
- POS system operation
- Carries a Valid Bud Handlers Permit
Certification
Current Bud Handler Permit: 6H565S
Timeline
Bud Tender
Arcanna
09.2024 - 01.2026
Bud Tender
Rose Budz PDX
01.2024 - 08.2024
Lead Budtender
Alternative Remedies
06.2023 - 12.2023
Shasta College