Sarah Corey
Elma,NY
Summary
Organized School Secretary known for highly productive and efficient completion of tasks. Specialize in calendar management, data entry, and communication with staff, students, and parents. Excel in time management, problem-solving, and adaptability to ensure smooth operation of school administrative tasks.
Overview
20
20
years of professional experience
Work History
School Secretary
Fredonia Central School District
Fredon, NY
11.2023 - 06.2024
- Assisted in organizing field trips by coordinating transportation arrangements with bus companies.
- Maintained student records, including attendance data and grade reports.
- Organized meetings with faculty members and students.
- Scanned documents into digital format for easy storage or retrieval when needed.
- Ensured that all necessary forms were completed accurately prior to submission.
- Processed invoices from vendors in accordance with school policies and procedures.
- Performed basic bookkeeping tasks such as balancing accounts receivable and payable ledgers.
- Scheduled appointments for faculty members and administrators.
- Coordinated events such as parent-teacher conferences, open houses and graduation ceremonies.
- Printed out various documents such as exams or test papers for teachers use in class.
- Provided administrative support to the principal, teachers, and other school personnel.
- Managed daily office operations such as filing paperwork, ordering supplies and scheduling repairs.
Call Center Representative
Redline Recovery Services
Amherst, New York
02.2016 - 10.2023
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Analyzed data collected during each call in order to identify trends in customer feedback.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Data Entry Clerk
Fiserv
Amherst, NY
11.2004 - 05.2016
- Prepared summaries of daily work completed for review by supervisors.
- Updated existing records with new or revised information as needed.
- Checked source documents against entered data to ensure accuracy.
- Provided support to management staff in regards to data entry processes.
- Verified accuracy and completeness of data entry into the database system.
Education
High School Diploma -
Iroquois Senior High School
Elma, NY06-1996
Skills
- Attendance Tracking
- Policy Enforcement
- Strong Organization
- Meeting Coordination
- Mail Processing
- Document Preparation
- Customer Relationship Management
- Report Preparation
- Call Control
- Data Entry
- Customer Service
- Data accuracy
- Administrative support specialist
Timeline
School Secretary
Fredonia Central School District
11.2023 - 06.2024
Call Center Representative
Redline Recovery Services
02.2016 - 10.2023
Data Entry Clerk
Fiserv
11.2004 - 05.2016
High School Diploma -
Iroquois Senior High School
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