Sarah Cottrell
Summary
Diligent and trustworthy individual possessing administrative capabilities alongside superior customer service and communication skills.
Overview
2027
2027
years of professional experience
Work History
Supervisor
Bath and Body Works, Limited Brands
2025 - Current
- Oversaw daily operations, achieving optimal store performance and enhancing customer satisfaction.
- Trained team members on product knowledge and effective sales techniques.
- Implemented inventory management practices, maintaining stock levels and reducing shrinkage.
- Analyzed sales data to identify trends and adjust strategies for increased profitability.
- Maintain office supplies and place orders as needed.
Operations Manager/Experience Manager
Ulta Beauty Inc.
2023 - 2025
- Developed and coached associates to enhance sales growth.
- Managed payroll to ensure accuracy and compliance.
- Controlled expenses to optimize budget allocation.
- Scheduled shifts to maximize staffing efficiency.
- Oversaw inventory control and conducted cycle counts for accuracy.
- Implemented planograms and ad sets to improve product visibility.
Data Indexer-Contract Work
THE OAKLEAF GROUP
Remote
2019 - 2025
- Developed coding protocols for legal and financial documents using ProKey, enhancing document accuracy and consistency.
- Extracted loan mapping guidelines to ensure compliance with regulatory standards, facilitating smoother auditing processes.
- Generated Thomson Reuters reports to inform data-driven decision making, aiding strategic planning and operational improvements.
Group Sales Coordinator
The Marine Corps Association
Quantico
2020 - 2023
- Managed customer orders and invoicing processes to ensure accuracy and timeliness.
- Coordinated appointments and streamlined office calendars to optimize workflow.
- Assisted general manager with projects to improve operational efficiency.
- Accurately entered and updated data in the system to ensure integrity.
- Answered incoming calls and emails, providing timely assistance.
- Organized, prepared, and filed documents and records systematically.
Skills
- Administrative Support
- Appointment Scheduling
- Records management
- Customer Service
- Data Entry
- Microsoft Office
- Office Equipment Operation
- Time Management
- Organizational skills
- Phone communication
Timeline
Supervisor
Bath and Body Works, Limited Brands
2025 - Current
Operations Manager/Experience Manager
Ulta Beauty Inc.
2023 - 2025
Data Indexer-Contract Work
THE OAKLEAF GROUP
2019 - 2025
Group Sales Coordinator
The Marine Corps Association
2020 - 2023