Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Courtenay

New Hampton,NY

Summary

Dynamic professional with a strong background as a Sterile Processing Technician at Crystal Run Ambulatory Surgery Center, excelling in patient safety and infection control. Proven ability to enhance team performance through collaboration and problem-solving. Committed to delivering exceptional customer service while maintaining a clean, efficient environment. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

6
6
years of professional experience

Work History

Sterile Processing Technician

Crystal Run Ambulatory Surgery Center
11.2022 - 01.2025
  • Cultivated a culture of continuous improvement, actively seeking ways to enhance efficiency within the department.
  • Monitored inventory levels to keep all medical equipment properly stocked.
  • Advanced patient safety with rigorous adherence to infection control policies and procedures.
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.

Sales Associate

Q Collection
04.2019 - 01.2020
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

High School Diploma -

Minisink Valley
Slate Hill, NY
06-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Outgoing personality

Timeline

Sterile Processing Technician

Crystal Run Ambulatory Surgery Center
11.2022 - 01.2025

Sales Associate

Q Collection
04.2019 - 01.2020

High School Diploma -

Minisink Valley
Sarah Courtenay