Friendly School Secretary offering proven success delivering administrative support to school leaders. Reputation for positive attitude, determined work ethic and sound judgment. Adaptable to anticipate issues and proactively solve problems.
Overview
25
25
years of professional experience
Work History
Student Information TA
Fort Dorchester High School
North Charleston, SC
08.2023 - Current
Demonstrated leadership by making improvements to work processes and helping to train others.
Built relationships with students and guardians through active communication and positive feedback.
Communicated with parents, teachers and members of public with patient demeanor.
Resolved issues with parents using active listening skills to de-escalate difficult situations.
Teacher's Assistant
Joseph Pye Elementary School
Ladson, SC
08.2022 - Current
Assisted teachers with instruction and provided clerical support for diverse needs.
Established positive relationships with students, parents, fellow teachers and school administrators.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Facilitated small group instruction and activities for students of varying abilities.
Provided individualized assistance to students with special needs in the classroom.
Maintained accurate records of student attendance, grades, and behavior reports.
Substitute Teacher
Joseph Pye Elementary
Ladson, SC
03.2021 - 06.2023
Managed student behavior in classroom with appropriate behavior strategies
Enforced classroom routines to keep students on schedule and operating at consistent level.
Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
Provided instruction and guidance to students in the absence of a regular teacher.
Customer Service Representative
Lowe's Home Improvement
North Charleston, SC
01.2021 - 03.2023
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
History Teacher
Cathedral of Praise
08.2020 - 12.2020
Established adaptable and flexible teaching strategies to shift strategies according to learning environments.
Assigned tests, quizzes and group projects to assess growth of historical knowledge.
Designed lesson plans, course handouts and homework assignments based on textbook material and coursework.
Director of Youth and Family Ministries
Second Presbyterian Church Charleston
05.2019 - 08.2020
Director of Youth and Family Ministries
St. George’s Episcopal Church
Summerville, SC
07.2006 - 01.2019
Medical Assistant
Plantation Pediatrics
Charleston, SC
07.2004 - 07.2006
Intermediate Emergency Medical Technician
Carolina Medcare
North Charleston, South Carolina
12.2003 - 06.2004
Assistant Youth Minister
St. Andrew’s
Mt. Pleasant, SC
05.2001 - 09.2002
Youth Minister
St. Thomas Episcopal
North Charleston, SC
09.1999 - 08.2001
Education
Bachelor of Arts - Youth Ministry / Communications
Eastern University
1999
Master of Arts - School Counseling
Grand Canyon University
Phoenix, AZ
National Certification in Police and Emergency Chaplaincy
PCI-1 and PCI-2 (2013)
Critical Incident Stress Management Individual/Group Certificate (2018) -
Skills
Student Supervision
Customer Service
Administrative Support
Sensitive material handling
Adaptability
Confidentiality and Data Protection
Languages
Spanish
Professional
Timeline
Student Information TA
Fort Dorchester High School
08.2023 - Current
Teacher's Assistant
Joseph Pye Elementary School
08.2022 - Current
Substitute Teacher
Joseph Pye Elementary
03.2021 - 06.2023
Customer Service Representative
Lowe's Home Improvement
01.2021 - 03.2023
History Teacher
Cathedral of Praise
08.2020 - 12.2020
Director of Youth and Family Ministries
Second Presbyterian Church Charleston
05.2019 - 08.2020
Director of Youth and Family Ministries
St. George’s Episcopal Church
07.2006 - 01.2019
Medical Assistant
Plantation Pediatrics
07.2004 - 07.2006
Intermediate Emergency Medical Technician
Carolina Medcare
12.2003 - 06.2004
Assistant Youth Minister
St. Andrew’s
05.2001 - 09.2002
Youth Minister
St. Thomas Episcopal
09.1999 - 08.2001
Bachelor of Arts - Youth Ministry / Communications
Eastern University
Master of Arts - School Counseling
Grand Canyon University
National Certification in Police and Emergency Chaplaincy
PCI-1 and PCI-2 (2013)
Critical Incident Stress Management Individual/Group Certificate (2018) -
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