Sarah Cruce
Maysville,GA
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
St. Mary's Medical Group
12.2015 - Current
- +Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight on over 20+ patients a day.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered 70+ telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Nursing Assistant
Arbor Terrace
04.2013 - 08.2013
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Supported needs of 4+ residents under long-term care.
Internship
Jefferson Pediatrics
08.2011 - 05.2012
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
Certificate - CMA
Athens Technical College
Athens, GA01-2015
Certificate - CNA
Lanier Technical College
Commerce, GA01-2012
Skills
- Medical terminology
- Patient scheduling
- Clinical documentation
- Vital sign monitoring
- Inventory and supply management
- Problem-solving
- Time management
- Multitasking and organization
- Basic life support
- Verbal and written communication
- Telephone etiquette
- Injection administration
- Sample collection procedures
- Vital signs monitoring
- EMR / EHR
Certification
- CMA - Certified Medical Assistant
- BLS- Basic Life Support
Timeline
Certified Medical Assistant
St. Mary's Medical Group
12.2015 - Current
Certified Nursing Assistant
Arbor Terrace
04.2013 - 08.2013
Internship
Jefferson Pediatrics
08.2011 - 05.2012
Certificate - CMA
Athens Technical College
Certificate - CNA
Lanier Technical College
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