Sarah Cutter
Sanford,FL
Summary
Adept Shift Leader with a proven track record at Chick-fil-A, where I enhanced team productivity and customer satisfaction through innovative leadership and problem-solving skills. Specialized in POS system operation and motivational leadership, I significantly improved operational efficiency and staff development, embodying professionalism and adaptability in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Leader
Chick-fil-A
Sanford, FL
03.2022 - 10.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily operations while ensuring food safety
- Placed inventory orders with the inform system
- Maintained a positive work environment ensuring the happiness and safety of the employees
- Created new systems to ensure productivity
Education
Currently In School For Associates Degree - Business
Valencia College
Orlando, FLSkills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Decision-making capabilities
- Flexible Schedule
- Team motivation
- Strong verbal and written communication
- Training Assistance
- Creative Problem-Solving
- Team Collaboration and Leadership
- Team Supervision
- Conflict Resolution
- Staff education and training
- Staff Supervision
- Staff Training and Development
- Goal Setting and Tracking
- Motivational Leadership
- POS System Operation
- Safety processes and procedures
- Assigning Work
- Inventory Counts
- Issue Resolution
- Role Modeling
- Staff Development
- Policy Enforcement
- Professional Appearance
- Shift Scheduling
- Quality control assurance
- Operations Management
- Rules Enforcement
- Operations Support
- Equipment Troubleshooting
- Diplomatic and Fair
- Quality Inspections
- Employee Attendance Monitoring
- Policy and Procedure Enforcement
- Multitasking Abilities
- Attention to Detail
- Organizational Skills
- Active Listening
Timeline
Shift Leader
Chick-fil-A
03.2022 - 10.2024
Currently In School For Associates Degree - Business
Valencia College