Sarah Daniels
Missoula
Summary
People oriented employee, successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Freight Shift Lead
Rockin Rudys
Missoula
09.2025 - Current
- Led floor operations during peak hours to ensure efficient workflow and customer service.
- Trained new staff on customer service and operational procedures.
- Developed and conducted training sessions on product knowledge and sales techniques to enhance team performance.
- Supported team members by sharing knowledge and resources.
- Assisted in resolving customer inquiries and complaints promptly.
- Maintained accurate inventory records and reported discrepancies.
- Inspected incoming shipments for damage and accuracy before handling.
- Verified loads against shipping papers, noting in writing any overages, shortages or damages.
- Entered customer orders accurately into the inventory system.
Retail Associate
Rockin Rudys
Missoula
05.2024 - 09.2025
- Provided customer service by addressing inquiries and resolving issues.
- Assisted customers with product inquiries and provided recommendations.
- Handled returns and exchanges while ensuring customer satisfaction.
- Maintained accurate cash drawer by balancing receipts and cash daily.
- Customer service
- Collaborated with team members to manage store inventory effectively.
- Organized merchandise displays to enhance product visibility and accessibility.
- Check in new items
- Trained new cashiers on register operations and customer service protocols.
Crew Member
Taco Bell
Fort Collins
11.2023 - 03.2024
- Assisted customers with menu selections and order customization.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Customer service/food service
Fort Fun Family Entertainment Center
Fort Collins
03.2023 - 06.2023
- Assisted customers with game selection and gameplay instructions.
- Handled escalated complaints and provided timely solutions.
- Educated customers on product features and benefits during interactions.
- Maintained knowledge of company policies and industry trends to assist customers effectively.
- Swept and mopped kitchen floors regularly to uphold a clean working environment.
- Guided customers in selecting games and provided gameplay instructions to enhance their experience.
- Resolved escalated complaints efficiently, ensuring customer satisfaction and retention.
- Informed customers about product features and benefits, facilitating informed purchasing decisions.
Team Member
Super Target Store
Fort Collins
10.2022 - 03.2023
- Assisted guests with check-in and check-out procedures efficiently.
- Addressed guest inquiries and resolved concerns promptly.
- Resolved guest complaints in a professional manner.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer by balancing receipts and cash daily.
- Implemented safety protocols while handling frozen and dairy merchandise in compliance guidelines.
- Rotated stock regularly to ensure freshness of dairy items.
- Organized and stacked frozen food products on shelves and in freezers according to company guidelines.
- Monitored temperatures within the freezer section to ensure proper storage conditions were maintained at all times.
- Restocked backroom supplies such as boxes, tape, and labels.
Education
High school diploma or GED -
Hellgate High School
Missoula, MT 06.2024 - 06.2025
Skills
- Logistics coordination
- Shipping logistics
- Warehouse management
- Inventory management
- Inventory control
- Order processing
- Point-of-sale systems
- Team collaboration
- Time management
- Attention to detail
- Communication skills
- Product knowledge
Additional Information
Authorized to work in the US for any employer
Languages
English, Fluent
Timeline
Freight Shift Lead
Rockin Rudys
09.2025 - Current
High school diploma or GED -
Hellgate High School
06.2024 - 06.2025
Retail Associate
Rockin Rudys
05.2024 - 09.2025
Crew Member
Taco Bell
11.2023 - 03.2024
Customer service/food service
Fort Fun Family Entertainment Center
03.2023 - 06.2023
Team Member
Super Target Store
10.2022 - 03.2023