Sarah De La Rosa
Fresno,CA
Summary
Driven Area Manager with experience ensuring the ongoing improvement of customer service standards within the assigned territory.
Overview
11
11
years of professional experience
Work History
Area Manager
Insight Staffing Solutions
Fresno, CA
06.2017 - 04.2020
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Supervised three location managers and managed all staff in-house.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
Regional Manager
Prompt Staffing, Inc.
Fresno, CA
06.2008 - 06.2016
- Established and maintained operational standards for nine locations.
- Held weekly meetings with managers to identify techniques to overcome sales obstacles.
- Developed promotional plans to help growth from sales team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
Education
Court Reporting
Humphrey's University
Stockton, CAHigh School Diploma -
Roosevelt High School
Fresno, Ca06.2000
Skills
- Business Leadership
- Sales Promotion
- Management Training
- Job Fair Coordination
- Area Management
- Team Meetings
- Customer Consultations
- Directing Team Members
- Hiring and Onboarding
Timeline
Area Manager
Insight Staffing Solutions
06.2017 - 04.2020
Regional Manager
Prompt Staffing, Inc.
06.2008 - 06.2016
Court Reporting
Humphrey's University
High School Diploma -
Roosevelt High School