Sarah De La Torre

Supervise live streaming creators to confirm compliance with platform guidelines.

• Delivered packages to customer doorsteps and business offices.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.

• Coordinated appointment schedules.
• Conducted follow-up calls to confirm upcoming appointments or procedures.
• Served as a liaison between the clinical staff and other departments within the organization regarding patient access issues.
• Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.

Facilitated yearly enrollment process for benefits.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Took payment information and other pertinent information such as addresses and phone numbers to place orders.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.