Sarah Delerme
Atlanta,Georgia
Summary
Experienced bartender with a passion for craft cocktails and a proven track record of delivering exceptional service. Over the course of three years, having honed in on mixology skills and developed a deep appreciation for the art of crafting unique and flavorful cocktails. Committed to providing a memorable and personable experience for each guest, excelling in creating innovative drink menus and ensuring the highest level of customer satisfaction.
Overview
4
4
years of professional experience
Work History
Bartender
Mercedes Benz Statdium
04.2023 - Current
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Quickly resolved customer issues and complaints with professionalism and tact, preserving positive atmosphere of bar.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender/Barback
Four Seasons
04.2022 - 10.2022
- Greeted customers and provided friendly, knowledgeable service.
- Collect and process payments from guests using point-of-sale system, processing credit and debit cards, and room charges
- Stock and maintain bar to include beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
- Specialized cordials and syrups for bar
- Respond professionally to inebriated guests, as needed
- Efficiently managed bar inventory, minimizing waste and ensuring well-stocked bar at all times.
- Adapted to high-pressure situations and maintained composure during busy shifts, consistently delivering exceptional service.
- Monitored dining room and bar areas for signs of overcrowding.
Bartender
Everlasting Experiences LLC
01.2020 - 03.2022
- Exercised good public and customer relations skills at all times
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Displayed genuine passion for craft cocktails, continuously experimenting with new recipes and ingredients to create unique and memorable drinks.
- Contributed to development of innovative cocktail menus, showcasing creativity and in-depth understanding of flavor profiles and presentation.
Education
Some College (No Degree) -
Atlanta ProfessionalBartending School
Atlanta, GASkills
- Responsible Alcohol Service
- Customer Service
- Operating POS Systems
- Inventory Management
- Teamwork
- Suggestive Selling
- Classic Cocktails
- Custom Drink Preparation
Timeline
Bartender
Mercedes Benz Statdium
04.2023 - Current
Bartender/Barback
Four Seasons
04.2022 - 10.2022
Bartender
Everlasting Experiences LLC
01.2020 - 03.2022
Some College (No Degree) -
Atlanta ProfessionalBartending School
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