I am a friendly and organized office professional. I am looking for a full-time position as an office assistant or customer service associate.
Overview
12
12
years of professional experience
Work History
Bookkeeper
DMB COMMUNITY BANK
01.2024 - Current
Ensured all general ledger accounts were balanced each day.
Scan work from the tellers & correct mistakes
Help customers by phone & in person with all banking needs
Enter data using many different programs
Other tasks as assigned by supervisor
Clerk
DEFOREST PUBLIC LIBRARY
04.2019 - Current
Assist patrons with finding & checking out materials
Help patrons with computers, printers, & copy machines
Order materials from other libraries
Organize and reshelve library materials
Organize and assist with community events
Teller
DMB COMMUNITY BANK
03.2023 - 01.2024
Helped customers by phone & in person with banking needs
Kept cash drawer organized & balanced
Followed all federal laws regarding the banking industry
Completed additional tasks as assigned by supervisor
Special Education Assistant
Madison Metropolitan School District
08.2013 - 10.2016
Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
Built trust and rapport with students through positive reinforcement and strong communication skills.
Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
Enhanced student learning by adapting instructional strategies to individual needs.
Facilitated smooth transitions for students between different school settings by coordinating services and collaborating with relevant professionals.
Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Provided ongoing progress monitoring and data collection to evaluate student performance and inform instructional adjustments.
Communicated effectively with parents, keeping them informed of their child''s progress and addressing any concerns.
Education
Associates degree - arts, environmental studies
COLLEGE OF DUPAGE
01.1998
Skills
Enter data quickly & accurately
Able to multi-task & stay on track with many projects at once
Friendly, yet professional Each client will feel like they are my sole focus
Additional Information
I also created and run a small business that sells homemade pickles at local markets.