Sarah Desmond
Gardena,CA
Summary
Friendly and highly motivated Asian American Studies graduate with 4 years of front desk and office work experience seeking to further her own skillsets whilst helping others in an educational space. Quick to get tasks done and is always ready to assist in any way she can. Skilled writer and editor. Comfortable communicating with people. Ability to time manage and handle sensitive information.
Overview
7
7
years of professional experience
Work History
Front Desk Associate
Macy's Department Store
10.2022 - 01.2024
- Welcome and greet guests at the "At Your Service" department
- Answer guests' questions
- Assist customers with their online orders and pick-ups
- Troubleshoot technical and online issues
- Phone call customers to make pickup arrangements and enter pickup deadline extensions for their online orders
- Keep the department space organized and tidy
- Keep inventory of items sold in the department
Front Desk Student Assistant
CSULB Office of Multicultural Affairs
10.2018 - 06.2019
- Greet students and guests at three of the following departments: The Multicultural center, administrative office, and the Muslim Student Resource Center
- In charge of the Muslim Student Resource Center
- Data entry and transcribing
- Keep track of library check-outs
- Keep spaces organized and tidy
- Restock and keep inventory of snacks and supplies
- Coordinate educational and social events
- Provide assistance, support, and resources for students who utilize the resource centers
Editor-in-Chief
Warrior Life Magazine
08.2017 - 06.2018
- Oversee a magazine production from start to finish
- Manage the InDesign process and make final decisions before sending it off to the printer
- Work with a printing company to bring magazine to print form
- Come up with a vision for this issue and direct a magazine staff to bring it to life
- Lead staff meetings
- Gather sources and conduct interviews for magazine stories
- Make final edits to magazine stories
Managing Editor
Warrior Life Magazine
10.2016 - 06.2017
- Assist the editor-in-chief with magazine production tasks
- Manage the magazine production schedule and coordinate meetings
- Keep newsroom organized and tidy
- Assist editor-in-chief in the editing process
- Write feature stories
Education
Bachelor of Arts - Asian American Studies
Long Beach State University
Long Beach, CA06.2021
Associate of Arts - General Studies
El Camino College
Torrance06.2018
Skills
- Friendly and welcoming
- Fantastic listener
- Comfortable making phone calls
- Event and program coordinating
- Time management and scheduling
- Writing and editing skills
- Data entry and inventory keeping
- Sensitive information handling
- Cash handling
- Organized and tidy
- Video editing skills
- Microsoft Documents
- Google Docs
- Adobe InDesign
- Adobe Premiere Pro
- Final Cut Pro
- iMovie
Certificate & Awards
- 22 West Media Certificate of Completion: Writing and Directing Workshop
- 8 Ball Welfare Foundation: 2017 Journalism Student Grant
- Associated Collegiate Press: 2018 Story of the Year Finalists - Honorable Mention
- El Camino College Journalism Department: Spring 2018 Best Magazine Feature Story
- Journalism Association of Community College: 2019 State Publication Award - Magazine Profile Article - Fourth Place
22 West Media
Directed and co-edited a mini documentary about Asian American Muslim artists for the show Spotlight
Languages
Japanese
Elementary
Bahasa Melayu (Malaysia)
Elementary
Korean
Elementary
Bahasa Indonesia
Elementary
Volunteering
Youth Leader: Indonesian community in the South Bay (2017-2018)
Youth Leader: Indonesian Muslim Foundation (2019-2021)
Substitute teacher: Indonesian Muslim Foundation weekend school (Present)
Timeline
Front Desk Associate
Macy's Department Store
10.2022 - 01.2024
Front Desk Student Assistant
CSULB Office of Multicultural Affairs
10.2018 - 06.2019
Editor-in-Chief
Warrior Life Magazine
08.2017 - 06.2018
Managing Editor
Warrior Life Magazine
10.2016 - 06.2017
Bachelor of Arts - Asian American Studies
Long Beach State University
Associate of Arts - General Studies
El Camino College
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