Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Dillard

Gadsden,AL

Summary

Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

3
3
years of professional experience

Work History

Online Grocery Associate

Walmart
08.2022 - 01.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Loaded and unloaded orders at customer's homes or locations.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Tracked substitutions and informed customers of changes.
  • Developed professional relationships with customers to establish repeat business and increase trust.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Managed customer service inquiries and complaints for customer satisfaction.

Cashier, Cook, Dishwasher, Maintenance

Barones Pizza And Arcade
09.2020 - 04.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Built relationships with customers to encourage repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Western Sizzlin Steak House And Buffet
11.2019 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.

Education

Biology

Gadsden State Community College
Gadsden, AL

Southside High School
Southside, Al
05.2021

Skills

  • Cash Counting
  • Customer Inquiries
  • Light Housekeeping
  • Safe Equipment Handling
  • Customer Relations
  • Customer Transactions
  • Bagging and Packaging
  • Personal Shopping

Timeline

Online Grocery Associate

Walmart
08.2022 - 01.2023

Cashier, Cook, Dishwasher, Maintenance

Barones Pizza And Arcade
09.2020 - 04.2021

Cashier

Western Sizzlin Steak House And Buffet
11.2019 - 03.2021

Biology

Gadsden State Community College

Southside High School

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Sarah Dillard