Sarah DiMiceli
Ridgefield
Summary
Dynamic and personable professional with experience in customer-facing sales, private music instruction, and performing arts outreach. Known for exceptional interpersonal skills, creativity, and the ability to engage diverse audiences-from retail customers to student musicians. Adept at building lasting relationships, meeting performance goals, and educating through music. Recognized for leadership, initiative, and consistently exceeding expectations in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Musician - Jazz Quartet Member
Hartford Symphony Orchestra
01.2022 - Current
- Perform as part of the Symphony's professional jazz quartet, delivering live, interactive educational concerts in schools across Connecticut.
- Collaborate with fellow musicians and educators to design age-appropriate performances that blend musical performance with storytelling and history.
- Engage students through hands-on rhythm exercises, improvisational segments, and dialogue about jazz's roots in African American history and American culture.
- Act as an artistic ambassador, promoting cultural awareness and inspiring the next generation through the power of music.
Sales Representative
L.L. Bean, Inc.
05.2021 - Current
- Deliver outstanding customer service in a fast-paced retail environment by welcoming guests, assessing needs, and providing personalized product recommendations.
- Operate point-of-sale systems to efficiently handle purchases, returns, and online orders, while maintaining accuracy and a friendly demeanor.
- Ranked in the Top 5 for Mastercard sales in 2024, highlighting strong communication and goal-driven performance.
- Nominated for 'Bean's Best' award for consistently exemplifying the company's core values of integrity, teamwork, and customer-first service.
- Actively resolve customer concerns, maintain product knowledge across departments, and assist in floor merchandising to ensure a seamless shopping experience.
- Known for dependability, adaptability, and consistently positive contributions to team morale and store operations.
Private Drum Instructor
Self-Employed
01.2020 - Current
- Operate an independent music instruction business, offering one-on-one drum lessons to students of all skill levels and ages.
- Develop customized lesson plans covering technique, rhythm, notation, improvisation, and performance in a variety of styles (jazz, rock, funk, Latin, etc.).
- Assess student progress regularly, adjusting instruction to meet evolving goals and encourage growth.
- Prepare students for performances, auditions, and school music programs, instilling confidence and discipline.
- Manage all aspects of the business, including scheduling, communications, and financial transactions.
Cashier / Front of House Associate
Prime Taco
03.2018 - 11.2019
- Delivered prompt, friendly service to customers in a busy restaurant setting.
- Processed transactions efficiently and maintained accuracy during peak hours.
- Supported front-of-house cleanliness and flow, enhancing the overall customer experience.
Education
Bachelor of Arts - Music (Jazz Focus)
University of Connecticut
Storrs, CT05.2024
High School Diploma - undefined
Ridgefield High School
Ridgefield, CT06.2019
Skills
- Customer Service & Sales
- Music Performance & Instruction
- Retail Operations & POS Systems
- Team Leadership & Collaboration
- Communication & Presentation
- Curriculum Development
- Creativity & Problem-Solving
- Computer Literacy (Microsoft Office, Google Workspace)
Timeline
Musician - Jazz Quartet Member
Hartford Symphony Orchestra
01.2022 - Current
Sales Representative
L.L. Bean, Inc.
05.2021 - Current
Private Drum Instructor
Self-Employed
01.2020 - Current
Cashier / Front of House Associate
Prime Taco
03.2018 - 11.2019
High School Diploma - undefined
Ridgefield High School
Bachelor of Arts - Music (Jazz Focus)
University of Connecticut
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