SARAH DOUTHIT
Saint Charles,MO
Summary
Senior Business Analyst with a focus on driving automation and operational efficiency in healthcare. Spearheaded initiatives resulting in significant process improvements and data accuracy through SharePoint and Power Apps solutions, while mentoring teams to enhance client relationships and support informed decision-making.
Overview
18
18
years of professional experience
Work History
Senior Analyst
Vizient
01.2012 - Current
- Conducted comprehensive analysis of 45,152 transactions to support automation and bulk processing business cases, identifying efficiency improvements.
- Partnered with RPA and development teams to drive automation initiatives and system enhancements, increasing operational efficiency.
- Led design and development of a SharePoint and Power Apps solution to replace a legacy Microsoft Access tracking system, improving data accessibility and enabling scalable workflow automation.
- Designed Power Automate workflows with business-day calculations and conditional logic, enhancing process consistency and reducing manual tracking.
- Led client business reviews, providing insights and operational recommendations to healthcare stakeholders, enhancing decision-making processes.
- Served as subject matter expert, mentoring team members and resolving complex workflow issues, strengthening team capabilities.
- Developed SOPs, training materials, and onboarding resources, streamlining team performance and facilitating knowledge transfer.
Technical Support Consultant
Allscripts
01.2009 - 01.2012
- Resolved {XX} technical issues, enhancing user satisfaction and contributing to {XX%} increase in healthcare system performance.
- Collaborated with development teams to identify defects and recommend system improvements, facilitating more effective solutions.
- Performed SQL-based data analysis and quality assurance testing to support operational enhancements.
- Created training materials and documentation for end users and internal teams to improve operational understanding.
Education
BBA - Healthcare Administration
Lindenwood University
Saint Charles, MO08-2021
Skills
- Business Analysis
- Data Analysis
- SQL
- Power BI
- Power Apps development
- Power Automate
- SharePoint
- Workflow Automation
- Process Improvement
- Workflow design
- Process automation management
- Requirements Gathering
- UAT Testing
- Technical documentation
- Quality assurance
- Operational efficiency
- Change Management
- Project management
- Client Relationship Management
- Client collaboration
- Stakeholder engagement
- Training program development
- Training & Mentoring
- Supervision and leadership
- Team mentorship
- Problem solving
- Analytical thinking
- Effective communication
- Attention to detail
- Dependability and responsibility
- Planning
- Decision-making
- Relationship building
- Positive interpersonal skills
- Leadership
- Cloud collaboration
- Microsoft office
- Alteryx
- SQL querying
- Quality assurance
- Cloud collaboration
- Leadership
Accomplishments
- Efficient Workflow Automation, Led project reducing manual effort by 65% through workflow automation solutions.
- Streamlined Data Solutions, Improved data processing speed by 55% with SharePoint implementation across organization.
- Effective Client Engagement, Presented business insights at 10 client reviews, impacting stakeholders' strategic decisions positively.
- Team Development Success, Mentored 8 team members, enhancing skill set and boosting team performance by 40%.
Languages
- LANGUAGE, Native
- LANGUAGE, Advanced
Personal Information
Title: SENIOR ANALYST
Contacts
Phone, Email, LinkedIn/Portfolio
Hobbies and Interests
- Career Interest / Passion
Training
- Course Title, Which institution provided the course?
Timeline
Senior Analyst
Vizient
01.2012 - Current
Technical Support Consultant
Allscripts
01.2009 - 01.2012
BBA - Healthcare Administration
Lindenwood University