Sarah Dubra
Pharmacist
Tampa,FL
Summary
Operational healthcare leader and licensed pharmacist with over 12 years of experience in optimizing workflows and enhancing patient access solutions. Demonstrated ability to lead high-performing teams in fast-paced environments, improving operational efficiency and patient outcomes. Expertise in process improvement, reimbursement navigation, and stakeholder communication, with a focus on KPI-driven performance management. Committed to advancing operational excellence and innovative, scalable patient-centered solutions.
Overview
1
1
Certificate
13
13
years of professional experience
Work History
Specialty Mail Order Pharmacist
CVS Healthcare
Tampa, FL
05.2026 - Current
- Dispensed medications accurately, ensuring adherence to safety protocols.
- Counseled patients on medication usage and potential side effects.
- Delivered comprehensive pharmaceutical care for patients on specialty medications for chronic diseases.
- Supported specialty pharmacy operations, including medication fulfillment and therapy management coordination.
- Contributed to a patient-centered, high-volume hybrid mail order environment focused on access and affordability.
- Collaborated with prescribers, nurses, and multidisciplinary teams to optimize patient outcomes.
Pharmacy Manager/PIC
Walgreens
Tampa, FL
07.2015 - 05.2026
- Served as Pharmacist-in-Charge for a high-volume community pharmacy, overseeing daily operations, regulatory compliance, quality assurance, and patient care delivery in alignment with organizational and payer-driven performance metrics.
- Directed operational management of approximately 2,500 prescriptions weekly, ensuring dispensing accuracy, workflow efficiency, medication safety, and adherence to state, federal, and company standards.
- Reviewed and verified 300+ prescriptions daily for clinical appropriateness, formulary optimization, payer compliance, utilization management considerations, and medication safety.
- Led pharmacy compliance and audit-readiness initiatives, maintaining full adherence to CMS, PBM, third-party payer, DEA, and state board regulatory requirements with zero major audit discrepancies.
- Managed controlled substance oversight and pharmacy inventory exceeding $350K, implementing diversion prevention, inventory optimization, and cost-containment strategies.
- Optimized pharmacy workflow and operational processes, reducing prescription turnaround times by 25–30% while improving team efficiency, patient throughput, and service quality metrics.
- Oversaw third-party insurance adjudication, prior authorization coordination, reimbursement integrity, and resolution of complex payer-related claim issues to minimize delays in patient access to therapy.
- Maintained generic dispensing rates of 85–90%, supporting formulary adherence, healthcare cost reduction initiatives, and payer-driven utilization management goals.
- Delivered comprehensive medication counseling and adherence support to 50+ patients daily, improving patient understanding, medication access, and continuity of care outcomes.
- Collaborated cross-functionally with pharmacy staff, providers, insurers, and store leadership to support operational excellence, staffing optimization, patient satisfaction, and high-quality healthcare delivery.
- Applied extensive knowledge of PBM processes, formulary management, reimbursement structures, and payer restrictions to advocate for patients and navigate barriers to medication access and affordability.
- Served as a key liaison between patients, providers, and payers, translating complex insurance and medication-related challenges into actionable solutions that supported positive clinical and operational outcomes.
Staff Pharmacist
Walgreens
Tampa, FL
12.2014 - 07.2015
- Collaborated with physicians to ensure patients received high quality, cost-effective medications tailored to their needs.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Enhanced pharmacy's health services by administering immunizations and providing patient consultations, improving patient access to care.
- Oversaw and monitored dispensation of controlled substances according to regulatory requirements.
- Prepared medications by reviewing and interpreting physician orders; detecting therapeutic incompatibilities.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Prepared bedside deliveries and drug consultations to hospital discharges.
- Delivered customer care while optimizing workflow efficiency to enhance patient satisfaction.
Pharmacy Intern
Walgreens
Tampa, FL
11.2013 - 12.2014
- Interpreted and processed medication orders under supervision of pharmacist.
- Acquired experience in community-based pharmacy practices, focusing on medication therapy management.
- Compounded and prepared medications according to prescription orders.
- Educated patients on potential drug interactions and side effects.
- Discussed over-the-counter medication options to help patients deal with individual symptoms.
- Provided blood pressure and blood glucose tests to patients.
- Facilitated teamwork by presenting research on new drugs to pharmacy staff.
Education
Doctorate Of Pharmacy -
LECOM School Of Osteopathic Medicine
Bradenton, FL01-2014
Bachelor Of Arts - Chemistry
University Of South Florida
Tampa, FL01-2009
Certification
- Florida Board of Pharmacy licensure, PS52892
- National Institute of Health Good Clinical Practice Certification
- Advanced Cardiac Life Support
- Compounding Certification
- Immunization Certification
Core Competencies
- Operational Excellence
- Process Improvement
- Workflow Optimization
- Cross-Functional Collaboration
- KPI & Performance Management
- Patient Access & Reimbursement
- Change Management
- Healthcare Operations
- Regulatory Compliance
- Utilization Management
- Team Leadership
- Stakeholder Communication
- Strategic Problem Solving
- Medication Therapy Management
- Specialty Pharmacy Operations
- Regulatory compliance
- Real-world utilization insight
- Medication access experience
- Formulary navigation
- Cost-conscious decision exposure
- Medicare processes
- Quality assurance
- Direct patient care
- Clinical collaboration
Timeline
Specialty Mail Order Pharmacist
CVS Healthcare
05.2026 - Current
Pharmacy Manager/PIC
Walgreens
07.2015 - 05.2026
Staff Pharmacist
Walgreens
12.2014 - 07.2015
Pharmacy Intern
Walgreens
11.2013 - 12.2014
Doctorate Of Pharmacy -
LECOM School Of Osteopathic Medicine
Bachelor Of Arts - Chemistry
University Of South Florida
Technology Proficiencies
- Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Pharmacy Management & Dispensing Systems
- Insurance Adjudication Platforms
- Prior Authorization & Reimbursement Systems
- Specialty Pharmacy Workflow Platforms
- Electronic Prescription Processing
- Pharmacy Inventory Management Systems
- Salesforce Trailhead (In Progress)
Precepting and Teaching Experience
Pharmacy Preceptor
1. Lake Erie College of Osteopathic Medicine-Bradenton
College of Pharmacy
2026 – Present
2. University of South Florida
College of Pharmacy
2026 – Present
- Precept pharmacy students during experiential rotations in a clinical practice setting
- Provide instruction on patient counseling, medication safety, and chronic disease management
- Mentor students in developing clinical decision-making and communication skills
- Evaluate student performance and deliver structured feedback to support professional growth