Summary
Overview
Work History
Education
Skills
Exercise and Nutrition
Timeline
Generic

Sarah Duffy

Westborough,MA

Summary

Proven leader at Pampered Pooches, adept in customer service and work prioritization, enhanced client satisfaction significantly. Demonstrated adaptability across roles, from teaching to floral design, with a commitment to excellence and fostering strong relationships. Skilled in both empathetic engagement and efficient operational management, driving positive outcomes in diverse settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Dog Daycare Supervisor

Pampered Pooches
2020.09 - Current
  • Increased client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Enhanced dog safety by implementing effective supervision strategies and monitoring playgroups closely.
  • Developed strong relationships with clients, fostering trust in the care provided for their pets.
  • Managed daily operations efficiently, including scheduling, payment management and recordkeeping.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Streamlined check-in and check-out processes to minimize wait times for busy pet owners.
  • Maintained a clean and organized facility for optimal pet health and wellbeing.

After School Teacher

TLC
2016.08 - 2017.06
  • Organized and supervised games and recreational activities to promote physical, mental and social development in children.
  • Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Participated in professional development opportunities, staying up-to-date on best practices in education and refining teaching skills.
  • Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
  • Monitored student attendance by collecting attendance rosters and overseeing attendance database.
  • Encouraged artistic expression among students by incorporating arts and crafts into curriculum.

Florist

Verde Floral Design
2015.08 - 2016.05
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique potted arrangements.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Manchester, NH
08.2025

Skills

  • Patience and Empathy
  • Work Prioritization
  • Customer Service
  • Self Motivation
  • Dependable and Reliable
  • Active Listening
  • Adaptability and Flexibility

Exercise and Nutrition

Exercise and nutrition can be incredibly fulfilling hobbies with significant benefits beyond just physical health, which is why I pursued certifications as a personal trainer and nutrition coach. Regular physical activity releases endorphins, which can improve mood and reduce stress and anxiety. Nutrition also plays a key role in brain health; certain nutrients are linked to better cognitive function and emotional balance. Both exercise and nutrition provide clear metrics for goal setting, whether it’s lifting a certain weight, running a specific distance, or reaching a dietary milestone. This can be incredibly motivating and satisfying. 

Timeline

Dog Daycare Supervisor

Pampered Pooches
2020.09 - Current

After School Teacher

TLC
2016.08 - 2017.06

Florist

Verde Floral Design
2015.08 - 2016.05

Bachelor of Arts - Psychology

Southern New Hampshire University
Sarah Duffy