Sarah Duvall
Summary
Dynamic professional with a proven track record at Origami Risk, specializing in process optimization and client relationship management. Expert in transforming customer requirements into actionable solutions, significantly enhancing operational efficiency. Demonstrated leadership in technical project management and business process analysis, driving successful solution implementations and fostering robust client partnerships.
Overview
6
6
years of professional experience
Work History
Associate Solution Architect
Origami Risk
06.2023 - Current
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
- Provided support during customer implementations and applied industry best practices.
- Managed project planning, resource allocation, scope, schedule, status and documentation.
Senior Technical Consultant
Origami Risk
09.2022 - 06.2023
- Improved systems with addition of new features and infrastructure.
- Assessed business requirements to create focused solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Collaborated with upper management to drive strategy and implement new processes.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Technical Consultant
Origami Risk
10.2021 - 09.2022
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
Business Analyst II
Origami Risk
03.2021 - 10.2021
- Interacted with external customers to understand business needs and translate into requirements and project scope.
- Implemented business intelligence solutions to increase operational efficiency.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Generated standard and custom reports to provide insights into business performance.
Risk Analyst
Origami Risk
05.2018 - 10.2021
- Designed and maintained consistent data collection protocols and standards across numerous databases and projects.
- Authored technical requirement documentation to suit business goals and technological limits.
- Diagnosed software issues and applied troubleshooting techniques to resolve problems.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
Education
Bachelor of Science - Management Information Systems
University of Georgia
Athens, GA05.2018
Skills
- Process Optimization
- Requirements Gathering
- Client Relationship Management
- Solution prototypes
- Customer implementation
- Technical Project Management
- Business Process Analysis
- Design reviews
Timeline
Associate Solution Architect
Origami Risk
06.2023 - Current
Senior Technical Consultant
Origami Risk
09.2022 - 06.2023
Technical Consultant
Origami Risk
10.2021 - 09.2022
Business Analyst II
Origami Risk
03.2021 - 10.2021
Risk Analyst
Origami Risk
05.2018 - 10.2021
Bachelor of Science - Management Information Systems
University of Georgia
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