Sarah Edwards
Melbourne,FL
Summary
Highly motivated retail sales associate with extensive customer service and sales experience. Known for driving increased revenue, improving the buying experience, and elevating the company's profile in targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual experienced in greeting a high volume of customers and recommending merchandise based on their individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
5
5
years of professional experience
Work History
Sales Associate, Retail Sales
Froski's
03.2024 - Current
- Knowledge of products, created bonds with guests, kept store clean, and stock shelves
- Helped with training new hires and making cash deposits.
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Salon Stylist
GREAT CLIPS
02.2023 - 02.2024
- Performed haircut services
- Layer haircuts for women, trims for children, fades for men
- Helped owners advertise their new business by joining them at public events such as parades.
- Delivered exceptional customer service, resulting in increased repeat clientele and positive salon reviews.
- Successfully resolved any client concerns or complaints by addressing their needs in a timely manner and providing appropriate solutions.
- Collaborated with team members to promote a supportive and efficient work environment, leading to improved salon performance.
- Assisted in maintaining a clean, organized, visually appealing salon space that adhered to health and safety regulations.
- Participated in continuing education workshops and industry events to further develop technical skills and stay current with evolving trends.
Sales Specialist
ASHLEY HOMESTORE
05.2019 - 01.2022
- Welcomed guests into the showroom
- Quickly got to the needs of their visit
- Always studying new product and obtaining knowledge of previous products
- Recommending certain colors and textures to maximize a better flow in each room
- Finding ways to execute the deals, beating objections
- Following up with potential clients, and servicing existing clients.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Drafted, finalized and submitted paperwork to complete sales.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Increased sales revenue by developing and implementing strategic sales plans.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Graduate Certificate - Hair Stylist
The Salon Professionals Academy
Melbourne, FL03.2022
Certificate - All Lines Insurance Sales (Florida 440 License)
AE21
Florida01.2021
High School Diploma -
VIERA HIGH SCHOOL
Melbourne, FL08.2012
Skills
- Proficient typist
- Leadership ability
- Experience using Microsoft Word and Excel
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Reliable and punctual
- Exceptional customer service
- Outgoing Personality
- Flexible Schedule
- Sales expertise
- Product Sales
Timeline
Sales Associate, Retail Sales
Froski's
03.2024 - Current
Salon Stylist
GREAT CLIPS
02.2023 - 02.2024
Sales Specialist
ASHLEY HOMESTORE
05.2019 - 01.2022
Graduate Certificate - Hair Stylist
The Salon Professionals Academy
Certificate - All Lines Insurance Sales (Florida 440 License)
AE21
High School Diploma -
VIERA HIGH SCHOOL