Sarah Elder
Astoria,OR
Summary
Enthusiastic retail team member maintained orderly store, keeping shelves properly labeled. Strong customer service and sales skills backed up by strong product knowledge. Friendly and engaging professional with talents in customer engagement and issue resolution.
Overview
20
20
years of professional experience
Work History
Bookstore Associate
Fort Clatsop Bookstore
04.2020 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Assisted customers with locating books and other materials in store.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Activities Associate
Astoria / Warrenton / Seaside KOA
04.2015 - 08.2018
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Monitored participation in recreational activities to provide assistance to participants.
- Collaborated with other recreation staff in developing new recreational activities.
- Engaged residents through events, small groups, and personal attention.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Assisted in preparing recreational materials and supplies for each activity.
Lifeguard
Astoria Aquatic Center
06.2003 - 09.2008
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Scanned main areas to monitor for any safety risks.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
Associate of Applied Science - Accounting Technician
Clatsop Community College
Astoria, OR06.2024
Associate of Arts Oregon Transfer -
Clatsop Community College
Astoria, OR06.2019
Skills
- POS Inventory System Operation
- Customer Experience Improvement
- Inventory Tracking
- Cash Counting
- Store Organization
- Engaging with Diverse Customers
- Computer Proficiency and Microsoft Office
- Cash Register Operations
- Register Opening and Closing
- Flexible Hours
Timeline
Bookstore Associate
Fort Clatsop Bookstore
04.2020 - Current
Activities Associate
Astoria / Warrenton / Seaside KOA
04.2015 - 08.2018
Lifeguard
Astoria Aquatic Center
06.2003 - 09.2008
Associate of Applied Science - Accounting Technician
Clatsop Community College
Associate of Arts Oregon Transfer -
Clatsop Community College
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