Sarah Elias
Plantation,FL
Summary
Motivated sales professional with a passion and drive for success in mid-market sales. Experience and education have taught the value of hard work, continuous improvement, and creativity in achieving positive results. With several years in retail management and sales, excels at leading teams to reach goals and drive sales through collaboration. Utilizes a data-driven approach in sales strategy, quickly spotting trends and creating KPI-driven reports and sales plans to maximize profitability and achieve objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mid Group Pre Sales Analyst
Florida Blue
Miami, FL
02.2024 - Current
- Analyzed sales data to identify trends and patterns.
- Reviewed RFPS and worked with underwriting to create and obtain proposals for commercial businesses.
- Created presentations to showcase sales strategies.
- Supported sales team by providing necessary tools and resources.
- Developed strong relationships with clients, ensuring their needs were met and promoting repeat business.
- Identified new market opportunities through comprehensive industry research and analysis.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Developed, maintained and utilized diverse client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Licensed Trainer/Team Lead
Benefytt
06.2023 - 02.2024
- Led efforts to launch a health insurance project for the 2023 Annual Enrollment Period.
- Conducted training sessions for three new hire classes, ensuring seamless integration into operations.
- Demonstrated expertise in creating and implementing effective training for improved product comprehension.
Licensed Team Lead
CVS Aetna
08.2022 - 06.2023
- Licensed Health Insurance Team Lead with a solid background in guiding a team of agents to deliver exceptional service and deliver KPIs meeting or exceeding company expectations
- Ensured adherence to standards through effective training and coaching sessions.
- Demonstrated exceptional interpersonal skills to foster constructive team dynamics.
- Daily activities include coaching and developing licensed health insurance agents, quality assurance evaluations, reviewing and analyzing performance reporting, updating timecards, and collaborating with the Operations Manager to ensure success of the business
Licensed Health Insurance Agent
CVS Aetna
04.2022 - 08.2022
- Took calls at an agent level and sold Medicare plans, including Medicare Advantage plans and Part D plans
- Proficient in explaining health insurance options, benefits and coverage details to clients
- Demonstrated ability to navigate complex policy information, answer inquiries and resolve concerns effectively over the phone
- Proven track record of meeting and exceeding KPIs for sales and maintaining industry compliance standards
Property and Casualty Project
Glorifi
10.2021 - 04.2022
- Took calls at an agent level assisting with personal lines of insurance, including auto and home
- Proficient in explaining policy options and coverage details to clients
- Proven track record of excellent customer service and dedication to meeting client needs
Sales Lead/Manager
Ann Taylor Loft
08.2018 - 04.2022
- Maintain focus on excellent customer service and a wholesome retail experience while simultaneously providing direction and guidance to associates
- Also responsible for performance tracking and strategizing to set and reach daily goals
- More focus on visual marketing, including store sets
Student
College of Insurance- TTEC
08.2021 - 09.2021
- Passed state licensing exam for Personal Lines with a focus on Property and Casualty.
Covid Vaccine Program (Remote)
CVS
01.2021 - 04.2021
- Scheduling covid vaccine doses for both long term care facilities and individuals
- Ensuring that a proper number of doses were delegated to facilities as well as setting up proper staffing for Covid vaccine community clinics in partnership with the YMCA
Store Co–Manager
Ann Taylor Loft
03.2020 - 09.2020
- Promoted to co–Manager to Oversee all day to day operations in partnership with the Store Manager
- Knowledgeable of the company and standard operating procedures, and assisted in coaching, staffing, hiring and disciplinary action
Sales Associate
Ann Taylor Loft
07.2017 - 08.2018
- Focus on excellent customer service as well as a wholesome retail experience
- Experience with visual marketing, such as planning and updating mannequins, as well as windows
Education
Associate Of Arts And Sciences - Political Science
Valencia College
Orlando, FL12.2023
Skills
- Forecast tracking
- Customer service
- CRM management
- Relationship building
- Microsoft Excel
- Pricing strategy
- Data entry
- Sales process optimization
- Project management
- Solution implementation
- Sales reporting
- Pipeline management
- Sales
- Contract negotiation
- Teamwork and collaboration
- Time management
- Excellent communication
- Organizational skills
- Customer satisfaction
- Adaptability and flexibility
- Effective communication
- Strategic planning
Certification
Health/Life Insurance License
Property & Casualty (personal lines) License
Timeline
Mid Group Pre Sales Analyst
Florida Blue
02.2024 - Current
Licensed Trainer/Team Lead
Benefytt
06.2023 - 02.2024
Licensed Team Lead
CVS Aetna
08.2022 - 06.2023
Licensed Health Insurance Agent
CVS Aetna
04.2022 - 08.2022
Property and Casualty Project
Glorifi
10.2021 - 04.2022
Student
College of Insurance- TTEC
08.2021 - 09.2021
Covid Vaccine Program (Remote)
CVS
01.2021 - 04.2021
Store Co–Manager
Ann Taylor Loft
03.2020 - 09.2020
Sales Lead/Manager
Ann Taylor Loft
08.2018 - 04.2022
Sales Associate
Ann Taylor Loft
07.2017 - 08.2018
Associate Of Arts And Sciences - Political Science
Valencia College