Sarah Ellis
San Antonio,TX
Summary
Highly motivated, business-minded VP of Operations specializing in operational strategy and budget management. Achieved significant cost reductions and efficiency improvements through effective compliance oversight and team leadership across multiple departments.
Overview
14
14
years of professional experience
Work History
VP of Operations
New Choices Treatment Centers (Closed August 2026)
San Antonio, Texas
01.2026 - 08.2026
- Created operational strategies to enhance efficiency and reduce costs significantly.
- Developed and implemented operational policies that streamlined workflows across departments.
- Managed teams of 10+ employees across multiple departments to ensure daily operations ran smoothly and effectively.
- Tracked operational expenses and resources to support budgeting processes and optimize resource allocation.
- Oversaw compliance with health and safety regulations in treatment settings.
HR and Business Operations Manager
New Choices Treatment Centers
San Antonio, Texas
03.2020 - 12.2025
- Ensured payroll processing accuracy for multiple employee groups and pay cycles using Paycom.
- Developed and implemented HR policies that strengthened workplace culture and increased employee engagement.
- Drafted compliant offer letters and employment contracts to align with legal standards.
- Managed departmental spending to ensure compliance with budgetary constraints and optimize resource allocation.
- Managed bookkeeping and fund allocation through QuickBooks to ensure financial accuracy.
- Leveraged software tools, including Microsoft Excel, Word, Outlook, and QuickBooks, to streamline daily operations and improve efficiency.
Office Manager
Cold-Tech Refrigeration
Salt Lake City, Utah
04.2017 - 08.2018
- Managed daily office operations for cold-tech refrigeration team, enhancing workflow and team coordination.
- Oversaw staff workload distribution to optimize productivity.
- Handled customer relations and resolved disputes, contributing to high customer satisfaction and retention.
- Customized bids for specific jobs and communicated effectively with customers.
Paralegal
The McCullough Group
Salt Lake City, Utah
10.2016 - 04.2017
- Drafted and reviewed legal documents, ensuring compliance with regulations and standards to support case integrity.
- Managed calendars for court dates and case-related deadlines, ensuring timely preparation and adherence to schedules.
- Organized client files according to established protocols, facilitating efficient access to information.
Legal Assistant
Callister Nebeker & Mccullough (Closed in 2016)
Salt Lake City, Utah
04.2015 - 09.2016
- Supported four litigation attorneys by filing documents via Green Filing and drafting legal pleadings to ensure timely case progress.
- Drafted new client engagement letters and agreements for upcoming cases.
- Coordinated calendar appointments and managed phone communications to facilitate effective attorney-client interactions.
Prosecutors Assistant
Salt Lake City Prosecutors Office
Salt Lake City, Utah
10.2012 - 04.2015
- Developed formal information documents to track screening processes between prosecutors and court filings.
- Completed file preparation for attorneys, facilitating timely access to necessary documents.
- Coordinated front desk operations, handling phone inquiries and scheduling screening appointments.
Education
Associate of Applied Science - Paralegal Studies
Ensign College
Salt Lake City, UT01-2013
High School Diploma -
Highland High School
Pocatello, ID01-2004
Skills
- Operational strategy and management
- Budget oversight
- Process optimization
- Compliance management
- Team leadership
- HR management
- Conflict resolution
- Paycom and QuickBooks proficiency
Timeline
VP of Operations
New Choices Treatment Centers (Closed August 2026)
01.2026 - 08.2026
HR and Business Operations Manager
New Choices Treatment Centers
03.2020 - 12.2025
Office Manager
Cold-Tech Refrigeration
04.2017 - 08.2018
Paralegal
The McCullough Group
10.2016 - 04.2017
Legal Assistant
Callister Nebeker & Mccullough (Closed in 2016)
04.2015 - 09.2016
Prosecutors Assistant
Salt Lake City Prosecutors Office
10.2012 - 04.2015
Associate of Applied Science - Paralegal Studies
Ensign College
High School Diploma -
Highland High School