Sarah E. Pagan
Berea,OH
Summary
Resourceful Manufacturer known for high productivity and efficient task completion. Specialize in process optimization, quality control, and equipment maintenance. Excel in teamwork, problem-solving, and adaptability to meet production goals and maintain standards of excellence.
Overview
8
8
years of professional experience
Work History
Blood Manufacturer
American Red Cross
04.2024 - Current
- Ensured compliance with applicable regulations related to health, safety, or environmental standards.
- Separated products according to weight, grade, and material size to produce the final product.
- Assisted in troubleshooting issues that arose during the manufacturing process.
- Executed manufacturing processes for assigned areas, strictly adhering to cGMP regulations and guidelines.
Shift Manager
Penn Station
Brunswick, OH
12.2023 - 12.2024
- Upheld company standards and compliance requirements for operations.
- Delegated tasks to multiple employees while maintaining an efficient workplace.
- Assisted in resolving escalated customer service issues in a timely manner.
Selling and Service Specialist
Nike
Westlake, OH
03.2023 - 12.2023
- Assisted in resolving customer complaints by utilizing problem-solving skills.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Monitored employee productivity levels regularly to identify areas of improvement.
- Analyzed key performance indicators to identify effective strategies.
- Identified the needs of customers promptly and efficiently.
Athlete
Nike
Aurora, OH
04.2022 - 03.2023
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Adhered to company initiatives and achieved established goals.
Store Manager
FinishLine
Michigan City, IN
09.2021 - 04.2022
- Prepared staff work schedules and assigned team members to specific duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Completed thorough opening, closing, and shift change functions to maintain daily operational standards.
- Managed inventory tracking and physical inventory counts to minimize loss.
Assistant Store Manager
FinishLine
Lombard, IL
12.2020 - 09.2021
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Led teams in planning, implementation, and execution of merchandising and operating initiatives to streamline business effectiveness.
- Delegated work to staff, setting priorities and goals.
Supervisor
FinishLine
Rosemont, IL
08.2017 - 12.2020
- Managed a team of three employees, ensuring high productivity and quality standards were met.
- Complied with company policies, objectives, and communication goals.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
High School Diploma -
WILLIAM H. TAFT HIGH SCHOOL
06.2017
Skills
- Comprehensive Project Coordination
- Retail Visual Merchandising
- Effective Team Management
- Financial Planning
- Workforce Management
- Regulatory Safety Compliance
- Quality Enhancement
References
Natalie Rodgers (312)3159356
Ghaelyn Grimes (216)272-2881
David Mckinney (216)318-0143
Timeline
Blood Manufacturer
American Red Cross
04.2024 - Current
Shift Manager
Penn Station
12.2023 - 12.2024
Selling and Service Specialist
Nike
03.2023 - 12.2023
Athlete
Nike
04.2022 - 03.2023
Store Manager
FinishLine
09.2021 - 04.2022
Assistant Store Manager
FinishLine
12.2020 - 09.2021
Supervisor
FinishLine
08.2017 - 12.2020
High School Diploma -
WILLIAM H. TAFT HIGH SCHOOL
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