Summary
Overview
Work History
Education
Skills
Certification
LEADERSHIP HIGHLIGHTS
References
Timeline
Generic

Sarah Estling

Waconia,MN

Summary

Dynamic HIM professional with a proven track record at Sanford Health Good Samaritan, enhancing revenue through strategic charge optimization. Expert in OnBase and compliance, I excel in training and collaboration, driving operational excellence across multi-state networks. Committed to improving data governance and patient matching initiatives, I deliver impactful results in health information management.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Manager, HIM Revenue Cycle – Post Acute Operations

Sanford Health Good Samaritan
Sioux Falls, SD
12.2021 - Current
  • Lead HIM operations across a 15-state post-acute footprint, overseeing ROI, indexing, document imaging, and compliance.
  • Boosted departmental revenue from $350 to a projected $19,000/year through charge structure optimization.
  • Directed divestiture of 87 campuses across multi-state network with full compliance and documentation continuity.
  • Implemented OnBase, Casamba, and Soarity AI indexing systems to improve accessibility and efficiency.
  • Authored system-wide ROI training, documentation policies, and orientation resources.

HIM Consultant – Development & Operational Systems

Sanford Health Good Samaritan
Sioux Falls, SD
07.2013 - 12.2021
  • Supported 160+ facilities across post-acute and community health divisions in HIM best practices and compliance.
  • Led patient matching/eMPI initiatives and participated in health exchange, practitioner integration, and data governance projects.
  • Delivered monthly training sessions with over 300 attendees; built training curricula and policy frameworks.
  • Provided coding audit support, revenue cycle optimization, and subject matter expertise in ICD-10-CM.
  • Partnered with ECM and IT for upgrades to document imaging and HIM workflows.

Local Manager, Health Information Management

The Evangelical Good Samaritan Society
Waconia, MN
02.2007 - 07.2013
  • Managed daily HIM operations including chart auditing, document imaging, coder education, and budgeting.
  • Delivered annual ICD-10-CM training; collaborated with therapy vendors on documentation alignment.
  • Oversaw retention, accuracy, and completeness of records and ensured compliance with CMS requirements.

Education

Master of Science - Health Informatics

College of St. Scholastica
01.2019

Bachelor of Science - Health Information Management

College of St. Scholastica
01.2019

Skills

  • Systems & Tools: OnBase, Casamba, Soarity AI, Epic, Meditech, MySQL Workbench, SSPS, R Studio
  • Productivity & Collaboration: Microsoft Office, Google Workspace, Zoom, WebEx, Skype
  • Analytics: SQL scripting, HIM performance dashboards, audit reporting tools

Certification

Registered Health Information Administrator (RHIA) – March 2016

LEADERSHIP HIGHLIGHTS

  • Manage hybrid teams across regional and enterprise operations
  • Set and monitor KPIs, productivity standards, and compliance benchmarks
  • Lead large-scale projects aligned with HIM strategic goals and accreditation readiness
  • Collaborate with Legal, IT, Compliance, and Clinical Operations leaders
  • Ensure staff development, continuing education, and retention planning

References

References available upon request.

Timeline

Manager, HIM Revenue Cycle – Post Acute Operations

Sanford Health Good Samaritan
12.2021 - Current

HIM Consultant – Development & Operational Systems

Sanford Health Good Samaritan
07.2013 - 12.2021

Local Manager, Health Information Management

The Evangelical Good Samaritan Society
02.2007 - 07.2013

Master of Science - Health Informatics

College of St. Scholastica

Bachelor of Science - Health Information Management

College of St. Scholastica

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