Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sarah Fierro

Lewisville,TX

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Field Insurance Service Representative/Salesperson

Texas Farm Bureau Insurance
Hillsboro, TX
09.2024 - Current
  • Processed insurance policy changes and updates accurately and efficiently.
  • Provided customer service by answering inquiries and providing accurate information regarding insurance policies.
  • Processed incoming payments from customers for premiums due on their policies.
  • Managed high-volume inbound and outbound calls to address customer inquiries and claims.
  • Reviewed contracts for accuracy before submitting them for approval or signature.
  • Actively participated in training sessions to stay up-to-date on changes in regulations related to insurance policies.
  • Greeted customers and provided prompt, courteous service.
  • Provided quotes on various types of insurance policies.
  • Maintained accurate records of all transactions relating to insurance sales, renewals, cancellations.
  • Developed and implemented marketing campaigns to increase insurance sales.

Biller

Primoris T&D Services
Fort Worth, TX
08.2021 - 09.2024
  • Maintained accurate records of all customer interactions and transactions.
  • Investigated customer complaints related to billing issues.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
  • Managed all payments processing, invoicing and collections tasks.

Baker

Fierro's Sweets
Hillsboro, TX
12.2018 - 07.2024
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Set ovens to appropriate temperatures to pre-heat.
  • Coordinated supplies, placed orders and managed stock on hand for bakery.
  • Finished baked goods with glazes, icings and other toppings.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Created attractive dessert trays for catering events.

Education

High School Diploma -

Hillsboro High School
Hillsboro, TX
05-2016

Skills

  • Proficiency in CRM software
  • Problem solving
  • Customer relationship management
  • Complaint handling
  • Critical thinking
  • Communication skills
  • Multitasking
  • Organization
  • Sales techniques
  • Time managament

Certification

  • Property and Casualty License
  • All Lines Adjuster License

Languages

English
Native/ Bilingual

Timeline

Field Insurance Service Representative/Salesperson

Texas Farm Bureau Insurance
09.2024 - Current

Biller

Primoris T&D Services
08.2021 - 09.2024

Baker

Fierro's Sweets
12.2018 - 07.2024

High School Diploma -

Hillsboro High School

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