Sarah Flauta

• Monitored shipment status and updated records for accurate terminal visibility.
• Provided backup support for other roles within the logistics department as needed, demonstrating versatility and commitment to overall company success.
• Utilized advanced dispatch software tools to track shipments, monitor driver performance, and analyze data for continuous improvement opportunities.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Generated reports to track deliveries and maintain proper records and documentation.
• Utilized dispatch software to enter customer orders, deliveries and receipts.
• Processed bills of lading, manifests, and dispatch documentation with strong accuracy.
• Answered phone calls and responded to customer emails.
• Monitored vehicle locations to coordinate timely arrivals.

• Led bartending team, coordinating service flow and maintaining consistent drink quality during peak hours
• Trained new bartenders on cocktail recipes, service standards, and responsible alcohol service
• Trained new bartenders on cocktail recipes and service standards, ensuring adherence to responsible alcohol service practices
• Resolved guest complaints to maintain complete customer satisfaction
• Resolved guest complaints, enhancing customer satisfaction and loyalty
• Managed bar inventory, restocked liquor and mixers, and reported shortages to maintain operational efficiency

• Maintained accurate records of correspondence with tenants
• Promoted high level of customer service and settled tenant conflicts
• Received rental payments and tracked transactions in accounting software to ensure delinquency stays at or below minimum
• Tracked leads using CRM software Yardi and followed up with interested parties
• Facilitated tenant maintenance requests to maintain apartment quality. and repair requests
• Conducted property tours and presented floor plans, amenities, and lease terms to prospective residents
• Processed applications, screenings, and lease documents with accuracy and compliance

• Oversaw owner relations, providing timely updates on property status and operational needs.
• Utilized various social media platforms to engage potential clients and enhance marketing strategies..
• Maximized revenue potential through effective calendar management and rate adjustments during peak seasons or special events.
• Coordinated vacation rental reservations, availability calendars, and guest communications.
• Managed property inspections, housekeeping schedules, and maintenance follow-up for rental readiness.
• Optimized listing descriptions using SEO techniques to increase visibility on popular booking platforms like AirBnB, VRBO, HomeAway and NexPax.

• Produced regular reports on lead activity and sales conversation ratios to understand trends and marketing campaign effectiveness.
• Responded promptly to buyer inquiries, delivering clear information throughout the sales process.
• Assisted the marketing teams with updating website content and regularly inputted and updated MLS listings.
• Guided homebuyers through community features, floor plans, and available home selections.
• Managed the sales pipeline, maintaining accurate customer records and follow-up activity in CRM systems.

• Collected rental payments and maintained detailed resident account records in property systems
• Enforced community policies and assisted with daily leasing operations and administrative tasks
• Greeted clients, toured vacant apartments, and prepared leases.
• Use conflict resolution skills to quickly resolve issues among residents.
• Leverage sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
• Performed regular audits and managed other reports monthly to ensure compliance.
• Coordinated move-ins, move-outs, and unit readiness with maintenance and office teams.
• Managed lease renewals, notices, and follow-up communications to support occupancy goals

• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Maintain communication with maintenance and management staff as necessary.
• Coordinated maintenance requests, vendor schedules, and timely resolution of building issues.
• Directed daily property operations, ensuring tenant satisfaction and consistent site standards.
• Managed lease administration, renewals, and documentation with strong attention to compliance.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.

License #CAM59427