Effective leader, communicator and negotiator for handling people, business and customer relations. Works hard to drive organizational growth & profitability for small, midsize and multi-million dollar corporations.
Responsible for overseeing, reviewing, and improving the day-to-day operational procedures for all departments in the Boise & Aspen markets as well as the Intellectual Property, Patent Systems Team & Legal Administrative Assistant teams on a national level.
Serves as a board member for operations alongside CHRO, CAO & other Directors providing valuable input and support in shaping the firm's strategies and decision-making processes.
Directly responsible for leading 22 direct reports spanning our national footprint. Support with monthly goals, career progression, education, onboarding, yearly performance reviews and compensation measurements.
Oversees the execution of legal projects, ensuring adherence to deadlines, quality standards, and client expectations.
Conducts regular project status meetings, providing progress reports, identifying risks, and implementing mitigation strategies for all attorneys, paralegals, and staff.
Collaborates with attorneys and case teams to identify and resolve project-related issues and challenges in relation to support, coverage, trial assistance, etc.
Manages multiple practice case teams concurrently, ensuring timely and successful completion of legal projects with implementing new workflows, SOP’s, and units of measurement for case/client satisfaction.
Monitors budgets and financials, tracking expenses, and providing regular updates to the Partnership, monthly for Boise & Aspen market.
Actively engages with stakeholders at all levels of the organization, fostering a culture of collaboration and continuous improvement.
Played a key role in the restructuring of the firm's internal support structure, driving the implementation of a new process and enhancing operational efficiency for the entirety of our legal assistant structure. Change initiative took 2 years from conception to completion.
Led change management initiatives, ensuring smooth transitions and effective adoption of new processes and technologies for all markets.
Implemented performance metrics and tracking systems to monitor progress and measure the effectiveness of the restructuring efforts.
Noteworthy Contributions Outside of Work Scope:
Acted as the project manager and point person for a 52,000 square foot tenant improvement (TI) project after discovering in our lease language our landlord would pay for a TI after 8 years.
Continued professional development through attending conferences, workshops, and seminars to enhance skills and knowledge in both law and project management.
Serves as Treasurer for the local chapter of the Holland & Hart Foundation
Serves as Chair for our Cultural Integration Committee in Boise office.
Hired as Sales Manager, promoted to Corporate GM at new Boise Headquarters after 6 months
Job duties are broad, but concentrated on daily operations, human resources, project management, managing real estate portfolio (100 + properties), property tax appeals, utilities, leases & sub-leases
Draft/review/provide feedback on documents related to employee management; including performance and development plans, expectations, succession planning, employee handbook restructuring
Keep abreast of changes in all HR related administrative policies and procedures (COVID/FMLA/ETC)
In charge of overseeing, reviewing, analyzing and improving day to day operational procedures for all departments, reporting directly to CEO
Prioritizes conflicting needs; handles matters expeditiously, follows-through on projects to successful completion, often with deadline pressures
Items include, but not limited to: landlord issues, employee issues, litigation/legal matters, real estate, store operations, accounting, etc
Provides leadership to build relationships crucial to the success of the company, and manages a variety of special projects for Ownership, some of which may have organizational impact
Legal liaison for conflicts, new relationships, lease agreements, tenant improvements, etc
Actively developed and opened a secondary headquarters in Boise, ID
Sourced & hired over 15 positions in the first 6 months
(Compliance, Accounting, Administrative, Customer Service, Legal, Real Estate & Human Resources.) Responsible for formatting new job descriptions, recruiting, interviewing, applicant tracking & onboarding
Track personnel benefits & payroll actions for new hires, promotions, demotions, transfers, terminations, etc
In company HRIS system
Draft appropriate correspondence at the Owner/Human Resources Department's discretion including disciplinary actions, corrective counsel, grievance responses and company HR announcements for company
Employee count 500+
Project Management of all build outs of new stores (15 currently under remodel, 44 total)
Maintain and develop processes for offsite construction projects
Create master schedule for staff
Coordinate load in/load out, materials, merchandise, and staff for openings/closings of stores
Generate weekly detailed reports for budgetary restrictions for payroll, construction and company processes to the CEO
Procure and inventory all materials/standardized finishes for each project
Organize logistics for deliveries east-west as well as maintain stock levels for future products
(Flooring/fixtures/lighting/etc) Coordinate Architects, Structural, Civil, Mechanical & Electrical Engineers, General Contractors as well as subcontractors for build outs in 15 different markets, across the nation
Typical building size of 22,000 SQ FT - 85,000 SQ FT
Monitor construction progress, including worker productivity and compliance with building and safety codes, within the City/County parameters
Handle all permitting, from initial application of permit all the way through final inspections to obtain occupancy
Track all milestones and coordinate with marketing, store leadership and visual team for accurate timelines on move-in dates for merchandising, product
Grand openings
Daily coordination for high end custom home builder
In charge of financial invoicing, budgeting and payroll for subcontractors, vendors, employees, state registrations and permitting
Maintain timelines and projects, reporting directly to Owner
Enforce state/local regulations for permitting and residential maintenance and construction activities
Participate in strategic planning, budget development, customer consultations and in-house build job meetings
Review profit and loss statements, adjustments and variance reports on a monthly basis
Prepare daily, weekly and monthly operating reports as required
Use respectful communication to assist current clients with their questions, problems & concerns throughout the building process
In charge of all estimating, writing and supplying change orders to clients, assuring all tasks are done in a timely manner
Coordinate spec house design, selecting and ordering lighting packages, plumbing fixtures, paint/carpet/tile
Oversee subcontractors, and in house technician to ensure all have active insurance policies and are registered accordingly with State regulations.
Scheduling & Procurement
Permitting & Building Codes
Team Leadership
Forecasting
Architectural Drawings
Budgeting & Cost Control
Legal Team Conflicts
Subcontractor Coordination