Sarah Frederick
Coconut Creek,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Establishes positive relationships with consumers, carriers and representatives through communication and coordination skills.
Overview
11
11
years of professional experience
Work History
Account Manager
Salt
Aventura, FL
02.2024 - Current
- Collaborated with marketing team to develop promotional materials for clients.
- Solicited feedback from customers on their experience with products or services.
- Provided training and guidance to new Account Managers.
- Attended trade shows and conferences as a representative of the company.
- Provided technical assistance during product demonstrations or presentations.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed strategies to increase revenue from existing accounts.
- Maintained accurate records of all customer interactions in the CRM system.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Prepared monthly financial statements for each account.
- Resolved customer complaints in a timely manner.
Store Associate
Macy's
Coral Springs, FL, FL
07.2023 - 01.2024
- Performed daily opening and closing procedures for store operation.
- Stocked shelves with merchandise and maintained inventory levels.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Answered incoming calls regarding product inquiries or orders.
- Operated scanning equipment for price checks and stock replenishment.
- Processed sales transactions accurately and efficiently at the cash register.
- Assisted customers with product selection, pricing and availability.
Inventory Processor
ICE MIG LLC
Deerfield Beach, FL
12.2022 - 06.2023
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Utilized POS System to enter customer transactions and accurately record all sales.
Teacher's Assistant
Randazzo School
Coconut Creek, FL
08.2022 - 12.2022
- Supervised free play and other activities to keep children safe.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Identified at-risk students, created detailed plans for specialized education and behavioral skills and communicated plans with parents and school staff.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
Head Cashier Supervisor
Lowe’s
Pompano Beach, FL
04.2018 - 08.2022
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
Key Carrier
Marshalls
Deerfield Beach, FL
07.2016 - 04.2018
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Marked-down clearance items and relocated merchandise to proper store areas.
Store Associate
Target
Deerfield Beach, FL
01.2016 - 07.2016
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Dietary Aide
Brentwood Assisted Living
Lecanto, FL
11.2014 - 12.2015
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
Cashier
Chevron
Inverness, FL
11.2013 - 11.2014
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Lecanto High School
Lecanto, FLSkills
- Client Relationship Management
- Payment Processing
- Customer Service
- Inventory Control
- Shipping and receiving
- Classroom Management
- Safety Guidelines
- Drawer balancing
- Store Opening and Closing
- Food Preparation
- Healthcare
- POS Systems
Timeline
Account Manager
Salt
02.2024 - Current
Store Associate
Macy's
07.2023 - 01.2024
Inventory Processor
ICE MIG LLC
12.2022 - 06.2023
Teacher's Assistant
Randazzo School
08.2022 - 12.2022
Head Cashier Supervisor
Lowe’s
04.2018 - 08.2022
Key Carrier
Marshalls
07.2016 - 04.2018
Store Associate
Target
01.2016 - 07.2016
Dietary Aide
Brentwood Assisted Living
11.2014 - 12.2015
Cashier
Chevron
11.2013 - 11.2014
High School Diploma -
Lecanto High School
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