Sarah Frederick
Coconut Creek,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Establishes positive relationships with consumers, carriers and representatives through communication and coordination skills.
Overview
11
11
years of professional experience
Work History
Account Manager
Salt
Aventura , FL
2024.02 - Current
- Collaborated with marketing team to develop promotional materials for clients.
- Solicited feedback from customers on their experience with products or services.
- Provided training and guidance to new Account Managers.
- Attended trade shows and conferences as a representative of the company.
- Provided technical assistance during product demonstrations or presentations.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed strategies to increase revenue from existing accounts.
- Maintained accurate records of all customer interactions in the CRM system.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Prepared monthly financial statements for each account.
- Resolved customer complaints in a timely manner.
Store Associate
Macy's
Coral Springs, FL , FL
2023.07 - 2024.01
- Performed daily opening and closing procedures for store operation.
- Stocked shelves with merchandise and maintained inventory levels.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Answered incoming calls regarding product inquiries or orders.
- Operated scanning equipment for price checks and stock replenishment.
- Processed sales transactions accurately and efficiently at the cash register.
- Assisted customers with product selection, pricing and availability.
Inventory Processor
ICE MIG LLC
Deerfield Beach, FL
2022.12 - 2023.06
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Utilized POS System to enter customer transactions and accurately record all sales.
Teacher's Assistant
Randazzo School
Coconut Creek, FL
2022.08 - 2022.12
- Supervised free play and other activities to keep children safe.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Identified at-risk students, created detailed plans for specialized education and behavioral skills and communicated plans with parents and school staff.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
Head Cashier Supervisor
Lowe’s
Pompano Beach, FL
2018.04 - 2022.08
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks and cash.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
Key Carrier
Marshalls
Deerfield Beach, FL
2016.07 - 2018.04
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Trained and mentored new employees.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Kept store clean and organized to provide shoppers with pleasant experience.
- Marked-down clearance items and relocated merchandise to proper store areas.
Store Associate
Target
Deerfield Beach, FL
2016.01 - 2016.07
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Dietary Aide
Brentwood Assisted Living
Lecanto, FL
2014.11 - 2015.12
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
Cashier
Chevron
Inverness, FL
2013.11 - 2014.11
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Lecanto High School
Lecanto, FLSkills
- Client Relationship Management
- Payment Processing
- Customer Service
- Inventory Control
- Shipping and receiving
- Classroom Management
- Safety Guidelines
- Drawer balancing
- Store Opening and Closing
- Food Preparation
- Healthcare
- POS Systems
Timeline
Account Manager
Salt
2024.02 - Current
Store Associate
Macy's
2023.07 - 2024.01
Inventory Processor
ICE MIG LLC
2022.12 - 2023.06
Teacher's Assistant
Randazzo School
2022.08 - 2022.12
Head Cashier Supervisor
Lowe’s
2018.04 - 2022.08
Key Carrier
Marshalls
2016.07 - 2018.04
Store Associate
Target
2016.01 - 2016.07
Dietary Aide
Brentwood Assisted Living
2014.11 - 2015.12
Cashier
Chevron
2013.11 - 2014.11
High School Diploma -
Lecanto High School
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