Sarah Frish
Newton,Alabama
Summary
Dynamic and results-driven Sales Associate with a proven track record of exceptional sales performance and enhanced customer satisfaction across all shifts. Strong inventory management skills complement the ability to resolve customer complaints with patience while maintaining organized product displays that uphold department standards. Committed to fostering positive customer relationships and supporting team initiatives, consistently exceeding sales targets through persuasive communication and a friendly demeanor. Eager to leverage a solid understanding of retail dynamics and a strong work ethic to contribute to company growth while advancing expertise in the retail environment.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
The Joint Chiropractic
08.2024 - Current
- Scheduled appointments and coordinated meeting logistics for staff and clients.
- Responded promptly to inquiries via email and in-person, enhancing customer satisfaction.
- Scheduled, coordinated and confirmed appointments and meetings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidel
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Enhanced team knowledge by sharing best practices in customer service and front desk operations during meetings.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Sales Associate
Bath and Body Works
08.2023 - Current
- Delivered exceptional customer service, enhancing overall shopping experience for diverse clientele.
- Assisted in visual merchandising, ensuring product displays aligned with brand guidelines and seasonal promotions.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling and inventory management.
- Collaborated with team members to achieve sales goals, fostering a supportive and motivated work environment.
- Trained new associates on product knowledge and customer engagement techniques, promoting consistent service excellence.
- Implemented operational improvements that streamlined processes, reducing wait times during peak hours and enhancing efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Front Desk Receptionist
Cooks Saw Mfg. LLC
05.2023 - 08.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Babysitter
07.2020 - Current
- Supervised children, ensuring safety and adherence to routines.
- Assisted with homework, providing guidance and support for academic success.
- Maintained a clean and organized environment for optimal playtime experiences.
- Communicated effectively with parents regarding children's progress and behavior.
- Developed trustful relationships with children, promoting emotional well-being and security.
- Managed multiple tasks simultaneously while prioritizing children's needs and safety.
Education
Some College (No Degree) - Dental Assistant
George C Wallace Community College - Dothan
Dothan, AL05-2026
High School Diploma - undefined
Ridgecrest Christian School
Dothan, AL05.2024
Skills
- Customer-focused approach
- Establishing professional relationships
- Exceptional customer service proficiency
- Strong organizational skills
- Punctual and trustworthy
- Clear and concise communication
- Telephone etiquette
- Administrative skills
- Office organization
- File organization
- Front office management
- Administrative support
- Document management
- Skilled in Microsoft
- Bookkeeping
- Record keeping