Sarah Garcia
Los Angeles,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Trainer
Olive Garden
02.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Improved safety procedures to create safe working conditions for workers.
- Cross-trained existing employees to maximize team agility and performance.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Host/Food Runner
38 Degrees Alehouse & Grill
05.2022 - 02.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
- Ensuring orders are being prepared with correct priority
- Check dishes before delivery for accuracy, presentation and temperature
Hostess
SAS Restaurant Ventures Inc
11.2019 - 01.2022
- Handling payments (cash and credit cards) within store's POS system
- Maintaining clean and sanitary environment throughout restaurant
- Seating guests and managing seating chart
- Handling online and carry-out orders while coordinating with kitchen to ensure prompt service
- STAR trainer for Hosts
- Recognized with pin for being "Obsessed with hospitality"
Education
Associate in Science (AS) in Biology -
Fullerton College
Fullerton, CA05.2024
High school diploma -
La Serna High School
Whittier, CA06.2018
Skills
- Microsoft Office
- Adobe Photoshop
- Microsoft Word
- Team Leadership
- Staff Training and Development
- Customer Service
- Multitasking proficiency
- Effective Time Management
Certification
- Food Handler Training, 03/01/22, 03/01/25
- TAPS series (Training Achievement Program)
- Certified Food Handler Training
Assessments
Customer focus & orientation, Expert, 08/01/21, Responding to customer situations with sensitivity, Expert
Timeline
Certified Trainer
Olive Garden
02.2023 - Current
Host/Food Runner
38 Degrees Alehouse & Grill
05.2022 - 02.2023
Hostess
SAS Restaurant Ventures Inc
11.2019 - 01.2022
Associate in Science (AS) in Biology -
Fullerton College
High school diploma -
La Serna High School
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