Dedicated receptionist with strong customer service skills, proficient in phone handling, appointment scheduling, and client relationship management. Committed to enhancing office organization and ensuring a welcoming environment for clients.
Overview
2
2
years of professional experience
Work History
Receptionist
Rise Mortgage And Real Estate
Anaheim, California
01.2025 - Current
Greeted clients and visitors warmly upon arrival at the office.
Managed incoming phone calls and directed inquiries to appropriate agents.
Maintained organized filing system for client documents and records.
Coordinated office supplies inventory and placed orders as needed.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Prepared welcome packages for new hires.
Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
Customer Service Cashier
Target
Fullerton, CA
10.2024 - Current
Processed customer transactions efficiently at checkout stations.
Coordinated with team members to set up promotions and sales events, enhancing customer engagement.
Greeted customers and provided friendly customer service.
Provided excellent customer service in a fast-paced environment.
Managed returns and exchanges in accordance with store policies, ensuring a seamless customer experience.
Handled returns and exchanges following store policies.
Addressed customer complaints professionally, improving customer satisfaction and retention.
Ensured compliance with safety standards and maintained a clean shopping environment.