Sarah Gibbs
North Pole,AK
Summary
Dynamic retail sales associate with a proven track record in customer service and teamwork. Skilled in product knowledge and store operations, dedicated to enhancing customer experiences and driving sales.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
Savers Value Village
Wasilla, AK
03.2024 - 09.2024
- Assisted customers in locating merchandise and provided product information.
- Operated point-of-sale system for efficient transaction processing.
- Maintained cleanliness and organization of sales floor and stock areas.
- Collaborated with team members to achieve daily sales targets.
Grocery Shopper
Fred Meyer
Wasilla, AK
03.2021 - 11.2023
- Selected and gathered grocery items based on customer orders and preferences.
- Ensured accuracy in order fulfillment to enhance customer satisfaction.
- Assisted customers in locating products, enhancing their shopping experience.
- Trained new team members on store policies and best practices
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
Assistant Sales Manager
Maurices
Hood River, OR
03.2013 - 04.2014
- Assisted in developing sales strategies to enhance customer engagement and drive revenue growth.
- Consistently met sales daily sales goals through ATV (Average Transaction Value), opening store credit cards, and conversion optimization through up-selling and an interactive customer experience.
- Collaborated with team members to execute promotional events, increasing store traffic and brand visibility.
- Trained new staff on sales techniques and customer service standards, fostering a high-performing team environment.
- Monitored daily sales performance metrics, ensuring alignment with company goals and objectives.
- Implemented visual merchandising standards to enhance product presentation and create an inviting shopping experience.
- Resolved customer issues swiftly, maintaining high levels of satisfaction and loyalty within the store community.
- Supported theregional manager in strategic planning initiatives, contributing insights for improved operational efficiency.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Developed strong client relationships for repeat business and increased referrals.
- Led sales team to exceed monthly targets through effective training and performance coaching.
Sales Associate
Pier One Imports
Beaverton, OR
11.2010 - 01.2013
- Assisted customers with product selections to enhance the shopping experience.
- Consistently met sales daily sales goals through ATV (Average Transaction Value) and conversion optimization through up-selling.
- Created engaging product displays that increased foot traffic and sales by 10%
- Collaborated with team members to achieve store sales targets and improve service delivery.
- Conducted inventory management tasks to ensure stock availability and reduce discrepancies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Delivered exceptional customer service, enhancing shopping experiences, and fostering customer loyalty.
Education
Bachelor of Arts - Fashion Merchandising
Academy of Art University
San Francisco, CAHigh School Diploma -
Hood River Valley High School
Hood River06-2004
Skills
- Customer service
- Teamwork
- Teamwork and collaboration
- Retail sales
- Store opening and closing
- Customer engagement
- Product knowledge
- Store maintenance
- Retail store operations
- POS system operations
- Display setup
- Product recommendations
Timeline
Retail Sales Associate
Savers Value Village
03.2024 - 09.2024
Grocery Shopper
Fred Meyer
03.2021 - 11.2023
Assistant Sales Manager
Maurices
03.2013 - 04.2014
Sales Associate
Pier One Imports
11.2010 - 01.2013
Bachelor of Arts - Fashion Merchandising
Academy of Art University
High School Diploma -
Hood River Valley High School