Sarah Godfrey
Seniors Helping Senior's
Macclenny,FL
17
years of professional experience
Dynamic professional with extensive experience in patient care at Seniors Helping Seniors, excelling in mobility support and compassionate client care. Proven ability to enhance client independence and satisfaction through effective communication and personalized care plans. Skilled in vital signs monitoring and patient advocacy, fostering trust and strong relationships with clients and families.
Work History
HHA/ Scheduler
1 Year 5 Months- Provided personal care assistance to seniors, ensuring comfort and safety during daily activities.
- Assisted clients with medication management, promoting adherence to prescribed health regimens.
- Supported mobility and transportation needs for clients, enhancing independence and quality of life.
- Communicated effectively with family members regarding client progress and care updates.
Insurance Agent
1 Year 3 Months- Developed comprehensive insurance plans tailored to client needs.
- Conducted thorough risk assessments to determine appropriate coverage levels.
- Educated clients on policy benefits, exclusions, and claims processes.
- Maintained accurate client records in CRM software for efficiency and compliance.
- Collaborated with underwriters to expedite policy issuance and renewals.
- Provided ongoing support during the claims process to ensure customer satisfaction.
- Analyzed market trends to identify opportunities for product improvement and growth.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
- Reduced policy lapses by establishing proactive communication strategy to educate clients on importance of continuous coverage.
- Maintained high level of industry knowledge through continuous professional development, ensuring advice was always accurate and relevant.
- Developed referral program that increased client base through satisfied customer recommendations.
- Generated leads through cold-calling, networking and other outreach methods.
- Finalized sales and collected necessary deposits.
- Monitored customer feedback and identified areas of improvement.
- Evaluated competitors' products and services to gain competitive advantage.
- Designed presentations and marketing materials to promote insurance products.
Manager
5 Years 8 Months- Streamlined operational workflows to enhance efficiency in inventory management.
- Mentored team members on best practices for order fulfillment and customer service.
- Implemented process improvements that reduced lead times and increased productivity.
- Analyzed performance metrics to identify areas for operational enhancements.
Personal Trainer
2 Years 8 Months- Developed personalized fitness programs tailored to individual client goals and needs.
- Conducted fitness assessments to evaluate client progress and establish benchmarks.
- Delivered motivational coaching to enhance client engagement and retention.
- Monitored workouts to ensure proper form and adherence to safety protocols.
- Collaborated with nutritionists to provide holistic wellness guidance for clients.
- Organized group fitness classes, fostering community and encouraging participation.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Demonstrated proper technique for exercises to avoid injuries.
- Developed customized fitness plans for wide range of clients to expand services.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Educated clients on importance of proper nutrition to reach fitness objectives.
- Collaborated with other fitness professionals to design effective cross-training programs.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
- Organized fun and engaging gym challenges to foster camaraderie among members and promote healthy competition.
- Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
Personal Trainer/ Group Fitness Instructor
6 Years 8 Months- Developed personalized fitness plans tailored to individual client goals and needs.
- Conducted one-on-one training sessions to improve client strength, endurance, and overall fitness levels.
- Monitored client progress through regular assessments and adjustments to training regimens.
- Educated clients on proper exercise techniques and nutrition for optimal health outcomes.
Wellness Coach/ Group Fitness Instructor
4 Years 3 Months- Facilitated group fitness classes, promoting community engagement and motivation.
- Educated clients on nutrition and healthy lifestyle choices to enhance overall well-being.
- Monitored client progress and adjusted plans to ensure adherence to health goals.
- Conducted workshops on stress management techniques and mental wellness strategies.
- Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism.
- Monitored, tracked, and reported on individual progress with wellness plans.
- Educated clients on self-care practices, leading to enhanced mental wellbeing and reduced stress levels.
- Demonstrated safe and correct forms for each exercise and piece of equipment.
- Provided motivational support to help clients overcome barriers and achieve their desired health outcomes.
- Provided individual health coaching to help clients optimize personal choices.
- Developed tailored fitness programs, resulting in improved physical performance and weight management for clients.
- Increased client satisfaction by conducting regular progress assessments and adjusting wellness plans accordingly.
- Partnered with other wellness professionals, such as nutritionists and personal trainers, to provide comprehensive support for clients.
- Stayed up-to-date on industry trends and research, ensuring the delivery of evidence-based wellness advice to clients.
- Optimized scheduling system to accommodate more clients without compromising service quality.
- Established mentorship program for new wellness coaches, enhancing quality and consistency of coaching services.
- Reduced client stress levels with customized mindfulness exercises and relaxation techniques.
- Conducted regular wellness workshops for community members, significantly increasing local health awareness.
- Increased awareness of importance of wellness in daily life, utilizing social media and community events.
- Spearheaded wellness challenge that resulted in significant community participation and health improvements.
- Taught health education classes for community workers and members of public.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Promoted available resources and connected individuals with services.
- Participated in health education research initiatives, developing and evaluating health education programs.
- Led group fitness classes, ensuring participant engagement and safety throughout sessions.
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
- Participated in regular staff meetings to discuss progress towards targets, addressing challenges collaboratively for optimal results across all classes offered at the facility.
- Performed regular assessments of participant fitness levels and progress toward performance goals.
- Received consistently positive feedback from participants regarding class structure, content, and delivery style.
- Improved class attendance by implementing flexible schedule that accommodated participants' varying availabilities.
- Used music to motivate and energize classes.
- Demonstrated proper form and technique to prevent injury.
- Led aerobics, yoga, core strength and kickboxing classes.
- Provided emergency first aid and CPR as needed.
- Promoted fitness classes to boost gym attendance.
Education
No Degree - Early Childhood Care And Education
Insurance License - Health, Life And Annuities
Personal Training - Health And Fitness
High School Diploma
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Vital signs monitoring
First aid and safety
Mobility support
Care plan management
Recording vital signs
Documentation
Behavioral support
Patient transportation
Home safety assessments
ADL support
Interpersonal communication
Behavior redirection
Schedule management
Patient advocacy
Medical charting
Physical therapy support
Ambulation assistance
Nutrition management
Chronic disease management
Safety procedures
Emotional support
Social interaction facilitation
Spiritual support and companionship
Dementia support
Compassionate client care
Community activities
Elder care
Dementia care
Certified in CPR/AED
HIPAA compliance
Appointment scheduling
Hospice care
Decision-making
Disability support
Blood glucose monitoring
Timeline
HHA/ Scheduler
Seniors Helping Senior's
03.2025 - CurrentRead More
Insurance Agent
Globe Life
03.2025 - 06.2026Read More
Manager
Amozon
10.2018 - 06.2024Read More
Personal Trainer
Fit Girls
10.2017 - 06.2020Read More
Personal Trainer/ Group Fitness Instructor
Anytime Fitness
10.2010 - 06.2017Read More
Wellness Coach/ Group Fitness Instructor
First Coast Ymca
03.2009 - 06.2013Read More
Florida Gateway College
No Degree from Early Childhood Care And Education
Read More
Globe Life Online
Insurance License from Health, Life And Annuities
Read More
National Academy of Sports Medicine
Personal Training from Health And Fitness
Read More
Roseville High School
High School Diploma
Read More