Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
ACCOMPLISHMENTS
Supervised team of 20 staff members.
Awarded "Employee of the Month" for delivering outstanding support.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Global Property Management Solutions Inc
Winter Springs, FL
03.2022 - Current
Sorted and distributed office mail and recorded incoming shipments for corporate records
Executed record filing system to improve document organization and management
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Created detailed expense reports and requests for capital expenditures
Processed invoices and expenses using QuickBooks to facilitate on-time payment
Recorded expenses and maintained accounting records
Transferred and directed phone calls, guests and mail to correct staff members.
Veterinary Assistant
VCA Piedmont Animal Hospital
Apopka, FL
08.2018 - 03.2022
Triaged incoming patients to determine treatment needs and urgency of care
Positioned animals for diagnostic imaging such as x-rays and scans
Answered owner animal health questions and advised on best care practices
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health
Administered medications to animals in treatment and documented changes in condition
Assisted veterinarian during surgical procedures by creating and maintaining unobstructed surgical fields and passing instruments
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions
Collected and prepared specimens and samples for outside laboratory analysis
Increased sales to online store by up to 5%
Oversaw 5-10 hospitalized patients per day, performing hourly rounds.
Education
High School Diploma - undefined
Seminole High School
05.2013
Skills
Equipment Sterilization
Knowledge of office management systems and procedures
Routine Examinations
Post-surgical Monitoring
Appointment Scheduling
Verbal and Written Communication
Specimen Collection
Patient Recordkeeping
Diagnostic Testing
Immunization Administration
Client Education
Dental Procedures
Medical Triage
Additional Information
HONORS AND AWARDS
, Recipient of Wayne Densch Scholarship 2013