CSR/Social Media Rep
Dierolf Plumbing and Water Treatment
2019.05 - 2020.03
- Answered front desk phone, improving customer satisfaction by resolving inquiries promptly
- Assisted customers in locating water treatment parts, enhancing their purchasing experience
- Tested customer water samples, ensuring accurate results and providing actionable insights
- Managed social media accounts, increasing engagement and brand visibility
- Supported the executive assistant with administrative tasks, streamlining office operations.