Sarah Gove
Nashville,TN
Summary
A Reliable hospitality and administrative professional with experience in guest services, client relations, and operations support. Known for creating welcoming environments, maintaining high service standards, and building strong relationships with guests and clients. Currently completing TESOL certification and passionate about language learning, cultural exchange, music, and dance.
Overview
2
2
years of professional experience
Work History
Director of VIP Services
Gove Enterprises
Roseville, CA
01.2025 - Current
- Coordinated event logistics and communication for seamless VIP client service.
- Managed personalized service experiences to improve VIP client satisfaction.
- Ensured high hospitality standards, enhancing overall client experience.
Administrative Assistant / Secretary
Gove Enterprises
Roseville, CA
08.2024 - 12.2024
- Facilitated client communication and supported administrative operations to enhance service delivery.
- Coordinated scheduling, correspondence, and office organization to streamline daily operations.
- Organized records and optimized business workflow to improve access to information.
Server & Housekeeper
Sage Lodge - Columbia Hospitality
Pray, MT
11.2023 - 04.2024
- Delivered full-service hospitality support by serving, bussing, food running, seating guests, preparing specialty coffee drinks, and assisting with bar service to enhance guest experience.
- Ensured smooth front-of-house operations during peak service periods, contributing to timely service and customer satisfaction.
- Completed side work and restocked supplies to ensure the restaurant was prepared for each shift.
- Maintained guest rooms and large ranch homes to luxury hospitality standards, ensuring guest comfort and satisfaction.
- Worked in a high-volume housekeeping team responsible for turning over up to 50 rooms in a single day while maintaining strict cleanliness and presentation standards.
Education
TESOL Certification -
Oxford Seminars
Nashville, TN04-2026
Bachelor of Arts - Psychology
Azusa Pacific University
Azusa, CA03-2026
Skills
- Hospitality & Guest Services
- Customer Service
- Relationship Building
- Operational Support
- Problem Solving
- Organization & Attention to Detail
- Time Management
- Team Collaboration
- Computer Proficiency
- Professionalism
- Adaptability
- Communication
Hobbies and Interests
- Languages
- Cross-cultural communication
- Music
- Reading
Languages
American Sign Langauge
Limited
Timeline
Director of VIP Services
Gove Enterprises
01.2025 - Current
Administrative Assistant / Secretary
Gove Enterprises
08.2024 - 12.2024
Server & Housekeeper
Sage Lodge - Columbia Hospitality
11.2023 - 04.2024
TESOL Certification -
Oxford Seminars
Bachelor of Arts - Psychology
Azusa Pacific University