To bring to your organization enthusiasm, dedication, responsibility, as well as, good work ethics, combined with a desire to utilize my skills obtained through experience. Given the chance to utilize my capabilities, I can contribute significantly in various aspects of your business; this makes my dedication to others highly regarded. I am certain you will find my qualifications meet the criteria sufficiently as a prime candidate.
Overview
16
16
years of professional experience
Work History
Document Control Specialist
DXPE Enterprises
2023.01 - 2026.02
Worked with internal staff to process documents and sent for closing.
Collaborated across departments and levels of management to gain consensus on procedural documentation.
Identified areas of weakness and recommended or implemented process improvements.
Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
Carefully reviewed all documents and reports for completeness and accuracy.
Transmitted documents, organized revisions and tracked changes.
Office Coordinator
Valliere Air Conditioning And Heating
2021.05 - 2022.03
Created and implemented secure filing systems for sensitive employee and client documents.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Oversaw documentation and reporting of expenses, sales and other transactions and put into QuickBooks.
Maintained account accuracy by reviewing and reconciling checks monthly.
Matched purchase orders with invoices and recorded necessary information.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
Assisted with month-end closing and reporting duties.
Used QuickBooks to accurately manage over 5 accounts worth $450,000.
Office Administrative Manager
Saltgrass Steakhouse
2015.12 - 2020.05
Reviewed reservations set up their Group Menu’s & Event set up
LBW/ Food Price checks, Recipe Books updated
Held Managers accountable; schedules, ordering, customer voice, etc
Responsible for purchase orders from various vendors including; Produce, Sysco, Chef Works, Office max, Ed Don, Buckhead, Specs, Eco Lab, etc
Weekly & Monthly Inventory
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays
Prepared monthly and year-end closing statements, financial documents, and invoices
Created and offered additional materials to enhance training
Accounting Associate
Rapid Environmental Service's LLC
2012.12 - 2014.03
Responsible for banking of numerous accounts (driver accounts, main checking, credit cards)
Reconciliation for all accounts (13 different accounts) each month
Run AP reports for payables every week, check run on weekly basis
Run AR reports for aging of receivables
Responsible for ordering all parts, supplies, and materials for office, shop, lab, and yard; Ordering for CUDA Machinery and parts
Answered multiple phone lines; Dispatch
Call Center Representative
ARS Rescue Rooter
2011.12 - 2012.10
Processed debit and credit card and electronic check payments
Reached out to customers after completed sales to suggest additional service or product purchases
Placed outbound customer service or customer satisfaction calls to follow up on issues
Approved and terminated customer contracts upon request
Leveraged sales expertise to promote products and capitalize on upsell opportunities
Assisted customers by answering questions and responding to inquiries
Resolved concerns with products or services to help with retention and drive sales.
Lead Generator
Efficient Attic Systems
2010.06 - 2011.12
Answered inquiries by clarifying desired technical information; through market research
Fulfilled requests by clarifying desired information; completing transactions; forwarding requests
Sold additional services by recognizing opportunities to up-sell accounts; explaining new features
Enhanced organization reputation by accepting ownership for accomplishing new and different requests
Outstanding ability to express myself through verbal communication & written skills to set appointments
Dispatched new customers, approximately 45 per day; as well as handle issues with current customers
Developed complete training programs and led training using expert learning techniques